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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%. High attrition rates have long plagued the call center industry.

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Maximizing Returns: Why Investing in Training is Crucial for Accounting Team Success

Professional Alternatives

Traditional classroom training may not always be the most effective approach, particularly for remote or geographically dispersed teams. Leveraging technology, organizations can offer online training modules, webinars, and virtual workshops, ensuring accessibility and flexibility for all team members.

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25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

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7 Unique Team Building Ideas for Managers

Bonusly

The terms “ team-building " and “icebreaker” don’t exactly sound enticing. We’re here to tell you that team-building has come a long way. If you’re a people manager , it’s not only helpful to prioritize team-building—it’s crucial. The value of incorporating team-building into your management style.

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Boosting Engagement: Why Team Building Activities Work

HR Guy

One approach that has proven to be effective is team-building activities. In this article, we will explore why team-building activities are essential in the modern workplace, discuss different types of activities, and provide guidance on implementing them within your organisation effectively.

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Top Factors To Improve Better Employee Retention

6Q

In this article, we explain how to get better employee retention. On average, companies spend almost $30,00 per employee, and if it doesn’t work out, the costs increase even more: employee turnover costs companies $15,000,000,000 a year. Here are a few employee retention strategies for companies of all sizes.

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15 Wellness Activity Ideas to Incorporate Into Your Workplace Wellness Program

Rise

Examples may include fitness challenges, mindfulness sessions, health screenings, nutrition workshops, mental health support services, and flexible work arrangements. Nutritional Support: Education on healthy eating habits, nutrition workshops, access to healthy food options, and initiatives promoting hydration and balanced meals.