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Top 15 Knowledge Management Software in 2023

HR Lineup

Knowledge management is a critical component of modern business operations. To achieve this, companies often rely on knowledge management software to streamline the process. In this article, we’ll explore the top knowledge management software solutions for 2023.

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How Knowledge Base Makes Your HR Work Smartly And Effectively

Hppy

Also read: Technology Is Changing Human Resource Management – But Where Will It Go? Invest in a knowledge base system. Here are some of the reasons why this investment makes complete sense: Centralized data management. It becomes easier when you have a knowledge base in place.

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Knowledge management: Fuel for the social enterprise

Bersin with Deloitte

Knowledge management can be a key that unlocks all of these qualities in an organization while making it possible for people to do more, more effectively, and with less effort. Lots of knowledge, not a lot of management. Knowledge sharing is often random, and information retrieval cumbersome.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

The primary role of a helpdesk support team is to assist end-users in resolving technical issues and providing guidance on using various IT systems and tools. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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The Twine Guide to Building Your Knowledge Base

Twine App

We’ve created this guide to help you build the perfect knowledge base. In it, you’ll find actionable advice on how to plan, design and build your knowledge library. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Library.

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6 Good Reasons to Have a Personal Knowledge Base

HR Daily Advisor

Does your company maintain a knowledge base? A knowledge base is essentially a virtual warehouse with important info, lessons, training tips, and all of that personnel data that HR has amassed. And simply to manage it all in the best-possible manner, it is necessary for a CIO to have a knowledge base.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Customer service skills are optimized when organizations move away from the rigidly structured coaching system in contact centers. Instead of reviewing a handful of calls one hour each week with a rep, managers can weave the coaching into the workflow. — 4) Improve Knowledge Sharing. Knowledge sharing can be dynamic.