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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. Work practices, management behaviors, reward systems and flexibility are all likely affected by any plans you put into place. Others may have more relaxed policies. (In Register here.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Guided Onboarding Mastery During mentorship programs, especially during new hire onboarding , pair trainees with experienced employees who act as mentors. What is call center software?

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How to Reduce Wasted Admin Time and Become a More Efficient Company

The Bot Platform

of staff time in each UK-based small business is used doing back-office tasks, because firms do not have sufficient systems to deal with them. .” of staff time in each UK-based small business is used doing back-office tasks, because firms do not have sufficient systems to deal with them.

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15 Advanced Employee Communication Tools for HRs to Improve Workplace Communication

Empuls

Messaging, video communication, file sharing, etc., Helps promote a positive work environment with its reward system. Robust and functional system. Knowledge management tool These tools are used to gather internal and external knowledge resources for a business. Pros User-friendly software.

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Cornerstone vs Edcast

PSB

Cornerstone is a Learning Management System (LMS) that enables you to give your employees a seamless learning and development experience. Get a system that will help you dynamically understand your users, link them to individualized growth opportunities, and help them build the skills they’ll need to get there.