article thumbnail

Potentiation: Neurology and Knowledge Management

Conversation Matters

An example of a path that is very weak is that uncomfortable experience of meeting someone and ten minutes later not being able to remember her name. I had that experience about three years ago when I was at a meeting where Bill Ives was speaking about Web 2.0. Apparently they had changed few, if any, minds.

article thumbnail

The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. A system for learning reflectively – sets, which are small groups that meet regularly over several months. The set holds a daylong meeting every two weeks. •

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Staying Together While Working Apart

Conversation Matters

Here are some tips about how those experienced teams stay connected: Manager 1:1s with team members. Oscillating between virtual and in-person meetings. Effective online staff meetings. Manager 1:1s with team members. TechnipFMC’s Knowledge Management team of 12 members, is remote. Online social hours.

article thumbnail

Thinking of Hiring Your First L&D Employee? 6 Points to Consider

Zenefits

Have you ever attended a killer onboarding program, sat through a workshop that left you feeling inspired, or done a team bonding activity that had a lasting impact? Under a centralized model, L&D teams typically sit under the HR or Knowledge Management function. Failure to meet compliance training. Workshop design.

article thumbnail

Everything You Need to Know about Call Center Training

PSB

Classroom training includes lectures, workshops, and group activities. Here are the key benefits of call center training programs: Minimize Knowledge Gaps: Continuous training fosters a culture of learning. By assessing employees’ performance, you can identify and bridge knowledge gaps.

article thumbnail

Eileen Wiediger of Steep Road: “You can’t have your cake and eat it too”

Thrive Global

Initially I worked in areas such as systems engineering and systems integration until finding my sweet spots in training, instructional design, and knowledge management. everything in its place and a place for everything, so knowledge management was a natural fit for me. At heart, I am truly a closet organizer?—?everything

article thumbnail

How to Make Use of Your Organization’s Collective Knowledge – Accessing the Knowledge of the Whole Organization - Part I

Conversation Matters

Stayer called a meeting of the whole organization, giving them all of the information he had and asking them to work in teams to answer three questions: What will it take to make it work? He decided the usual public hearings would be preceded by public workshops. The workshops and hearings surprised the EPA staff.