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Healthcare Staffing Shortages and What to Expect in 2023

PandoLogic

Healthcare staffing shortages were already a concern prior to the pandemic, but by the end of 2022, those shortages had reached an alarming level. What is Causing Staffing Shortages in Healthcare? Another reason for hospital staffing shortages is burnout. Will Staffing Shortages Continue to Impact Healthcare Facilities in 2023?

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Everything You Need to Know About a 9/80 Work Schedule

Homebase

Staffing gap Small businesses of different sizes and industries need shift coverage. A 9/80 schedule can cause a staffing gap for businesses that are too small or have too few employees. Time off and sick day challenges Along with staffing gaps, there’s the added challenge of employee time off and sick days.

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How to Boost Call Center Employee Engagement in 2024

Empuls

Would you like to reimagine how call centers function and improve their productivity and efficiency by increasing employee engagement? Many organizations rely on call centers to provide first-level customer service. Call centers are increasingly improving performance and customer service by boosting employee engagement.

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How To Create an Effective Employee Recognition Program (in 2023)

Analytics in HR

Improving recruitment : Potential employees are more interested in working for a company that demonstrates its interest in rewarding hard work. The company continues to achieve a turnover rate of 18% to 20% – 10% to 25% higher than the average call center. Social recognition can be important, too.

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8 best call center scheduling software in 2023

Homebase

Scheduling a call center is a lot like bailing out a ship in troubled waters. There’s a high volume of calls constantly flowing into your business — and if you don’t assign enough agents to manage them, the number of frustrated customers builds up. Simplify scheduling Why do call centers need scheduling software?

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10 Disability-Supported Job Boards That Can Make Your Search Easier

HR Digest

The website also has active scholarship competitions available for college students with disabilities, providing a $2000 award for those who qualify and win with an ongoing event with a 17 October 2023 deadline. Additionally, their Our Ability Jobs public job boards provide a direct gateway for employers interested in hiring.

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Why hair discrimination should be the next focus for DEI progress

HRExecutive

In 2010, for example, an Alabama Black woman had her job offer at a call center revoked after refusing to cut off her dreadlocks. - Advertisement - And in 2021, the U.S. However, two-thirds (66%) of Black women have changed their hair for a job interview, according to a 2023 CROWN Workplace Research Study by Dove and LinkedIn.