HRExecutive
JUNE 17, 2025
See also: How one company hopes to optimize unused paid leave Benchmarking PTO Data compiled by the American Productivity & Quality Center shows that organizations provide a median of 22 PTO days per year for each employee.
HRExecutive
MAY 17, 2024
After breaking down cross-industry data for this measure, we provide guidance for how you can interpret your own benchmarking results and what to do if your onboarding process isn’t where you need it to be. For a comprehensive assessment of your onboarding performance, don’t benchmark this measure alone.
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Terryberry
MAY 16, 2024
For example, the Knowledge Management dashboard notes what searches are being performed by employees and teams, which can indicate gaps in knowledge where employees would benefit from additional training. Benchmarking: Users can benchmark workforce metrics against industry benchmarks and competitors.
Professional Alternatives
AUGUST 28, 2023
Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. Set benchmarks and monitor the team’s performance against these targets.
HRExecutive
OCTOBER 28, 2021
1 driver [of restructuring] was to improve [internal] customer satisfaction across all levels,” she says. Other drivers were the speed with which HR can service customers and the agility in leveraging the capabilities of artificial intelligence.”
SumTotal
NOVEMBER 28, 2018
TSIA provides service and support and customer success industry benchmarking and research practices, so this is the ultimate recognition from our industry peers and one of SumTotal Support’s most significant achievements this past year. So how did SumTotal win? Escalation processes and resolution times. Premier support entitlements.
Engagedly
JULY 9, 2025
Talent Market Insights : Provides real-time analytics on skill availability, talent trends, and competitive benchmarks. – Automated recruitment (screening, scheduling) – Conversational interface – Pipeline management High-volume recruiting teams needing to automate repetitive tasks.
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