Remove Bonuses and Incentives Remove Compensation Remove Onboarding Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

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HR Tech Awards 2025 Winners Announced

Lighthouse

At a national retail group, the platform helped reduce turnover by 15%, improved communication, and cut manual HR tracking time by more than 50%. A regional bank reduced onboarding time by 330 hours annually and streamlined benefits, reviews, and exit interviews through self-service tools and centralized dashboards.

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Automated Cashless Tips for Tipped Employees

Payactiv

Key takeaways: Automated cashless tips provide a secure and efficient way to compensate tipped employees, reducing the risks associated with cash handling. Implementing cashless tips can enhance employee satisfaction, trust, and retention in industries reliant on tips. This is a significant driver in sky-high turnover rates.

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Human capital management: How to improve employee engagement

Business Management Daily

It encompasses many areas, such as talent management, compensation and rewards, talent acquisition, and more. Talent management Manage talent throughout the employee lifecycle with an organized onboarding process , ongoing training and development, and regular performance reviews. Moreover, it includes improving the onboarding process.

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How Employee Benefits Can Boost Recruiting, Retention, and Reputation

Netchex HR Blog

Recruiting and retention are areas that can be particularly boosted. The Importance of Employee Benefits: Recruiting, Retention, and More Employee benefits are indispensable, even in hourly jobs where they used to be less common. High turnover is a nightmare for HR and productivity.

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HR’s Guide to Analyzing and Lowering Attrition Rate

AIHR

Difference between attrition and turnover Types of attrition Factors impacting attrition How to calculate employee attrition rate The risks of high attrition rate for the business How to identify and analyze a high attrition rate HR strategies for reducing attrition rate What is attrition rate? Contents What is attrition rate?

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Headcount Planning: An HR Practitioner’s Guide

AIHR

Headcount planning involves setting hiring targets, creating reskilling and upskilling plans for current employees, decreasing employee turnover, and analyzing worksite occupancy and company-specific objectives and strategies. HR and management can collaborate to make financial decisions based on accurate headcount data and future plans.