Who Owns Retention? The REAL Employee Turnover Problem
JUNE 29, 2017
What’s the biggest problem when it comes to employee turnover? No one owns retention! At many companies, when turnover rises executives point to HR to fix it – whose plate is already overflowing with terminations, payroll, benefits management, and back-fill recruiting. After much finger-pointing, companies often come to the conclusion, “We have so much turnover, we need to hire another recruiter.” What Is a Retention Specialist Exactly?