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Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. For example, the United Nations meeting hall is designed in concentric circles to provide a visual representation of what the UN stands for – unity among nations.

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Non-Profits working in Developing Countries Have Come Late to Knowledge Management. In many industry sectors knowledge management has been in place for 15 to 20 years.

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Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about Leveraging Experiential Knowledge and it gave rise to communities of practice and reflection processes. Leveraging Collective Knowledge.

Knowledge Transfer: When to Use What Method

Conversation Matters

Transferring knowledge from one part of the organization to another is at the heart of knowledge management. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge. What type of knowledge do you want to transfer? Explicit – is “know what,” the facts and algorithms that can be written down so others can both understand and make use of the knowledge.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. Work practices, management behaviors, reward systems and flexibility are all likely affected by any plans you put into place.

Applying Design Thinking for Employee-Driven Solutions

Everwise

This drastic increase in the pace of business is pushing organizations to revamp their product and service management and development processes. HR has traditionally been grounded in programs and processes to train people, assess performance, ensure compliance, and document various practices. For example, Deloitte’s 2016 Global Human Capital Trends highlights one Australian government agency, which developed eight “employee personas” in its process of designing a new HR portal.

AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

It’s less of a chatbot and more of an intelligent knowledge manager. Succession management, capacity analysis, and detailed workforce planning will become central issues. Safely managing the workforce’s newfound responsibilities involves patience and understanding.

Q&A on AI and Intelligent Tools with John Sumser

HR Examiner

It’s less of a chatbot and more of an intelligent knowledge manager. Succession management, capacity analysis, and detailed workforce planning will become central issues. Safely managing the workforce’s newfound responsibilities involves patience and understanding.

Helping Increase the Odds of Leadership Success in Digital Transformation

HR Times

Case in Point: A global manufacturing company embarking on a digital transformation originally aligned its IT department to lead the development of new digital customer interfaces and order tracking and management tools. Posted by Erin Clark , Wayne Robinson July 10, 2020.

How Walmart and other companies improved learning to continuously invest in people

MapHR

In fact, companies should focus their respective learning strategies on training and support, manager development, and self-directed and dynamic learning. They are evolving into living documents meaning they are always changing with necessity of the working universe. To help make this a reality, Walmart created a microlearning program that not only kept safety on top of employees’ minds, but also improved employee knowledge and retention regarding safety practices.

Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In this post I propose a third task for knowledge managers, helping organizations improve knowledge worker productivity. Knowledge Management Professionals.

Helping Increase the Odds of Leadership Success in Digital Transformation

Bersin

Case in Point: A global manufacturing company embarking on a digital transformation originally aligned its IT department to lead the development of new digital customer interfaces and order tracking and management tools. Posted by Erin Clark , Wayne Robinson July 10, 2020.

Employee Onboarding Is Broken. Here’s How to Fix It.

Spoke

In its ideal form, onboarding goes well beyond providing employees with the knowledge and procedures they need to operate within the company. In a study published by the Society for Human Resource Management, Talya N. IBM represents a shining example of proactive onboarding practices. Affirming (prior to starting) – Employees are welcomed to the company, provided necessary materials, and assigned a peer coach. Solve the knowledge management paradox.

HR TechStack – Learning Management System

WhoKnows

Learning Management System (LMS) Software Definition. Learning management systems (LMSs) are software platforms for instructors to manage and organize educational courses online and provide students a single location for all course material. To qualify for inclusion in the Learning Management Systems (LMS) category, a product must: Deliver online course content to learners. The HR TechStack for Learning Management Systems.