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How to be a Good Internal Consultant

Workplace Psychology

project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.). ”, and (d) “If others (inside & outside the company) have come up with a solution, why has it not worked?”

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What is internal communications? We analyzed 40 definitions to find out. 

ThoughtFarmer

The role of internal communications is to align employees to company strategy by systematically informing, influencing, motivating, and engaging people at all levels of the company through the one-way and two-way channels—digital and physical—that are most relevant to each employee. . Align employees to company strategy.

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“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction

ThoughtFarmer

80% of companies claim they offer a superior customer experience , but only 8% of their customers actually agree. . Customer service is a broad term used to define how a company supports its customers before, during, and after a purchase. A knowledge management strategy plays a key role in establishing an intranet business case.

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Reach All Employees with the 8 Most Relevant Internal Communication Formats and Channels

Staffbase

Many of them lack access to company PCs and, as a result, can’t be reached like desk workers. Is your internal communications channel capable of delivering important company news in minutes instead of hours or days? Through the app, your employees can keep track of the most important company news.

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Ask These 6 Critical Questions to Assess Management Effectiveness

Visier

There is a CEO and a set of executive officers managing the core and the administrative functions of the business. These people are typically measured and judged by the performance of the company relative to the competition and the market opportunity. Yet, getting a realistic and continuous perspective is not that difficult.