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L&D: The Key to Success for Today’s SMBs

Extensis

The Association for Talent Development defines learning and development as “a function within an organization that is responsible for empowering employees’ growth and developing their knowledge, skills, and capabilities to drive better business performance.” Recruit top talent. What does L&D entail? Retain employees.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime. Strong communication and interpersonal skills are essential for building rapport with users and ensuring a positive support experience. Analyze the feedback and identify areas for improvement.

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How to Become a Recruiter

HR Guy

Importance of a Bachelor’s Degree in a Related Field A bachelor’s degree in a related field affords prospective recruiters with the knowledge base and skill set that can facilitate effectiveness in their role. This experience, while informal, can give you insight into what recruiting entails.

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The best employee blogs and resources to learn from 

Workify

One of the most important things to do when you’re launching an employee engagement program , revamping your surveys, or rethinking your strategies is to engage with as many employee experience resources as possible. That means it’s great to be open to new resources and to engage with others in the employee experience space for inspiration.

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Virtual Mentoring: 5 Tips for Success

Extensis

And for small- and medium-sized businesses (SMBs), mentorships help retain employees, fill skill gaps , attract new talent , and grow and maintain the organization’s institutional knowledge. Is your business ready to experience the benefits that virtual mentoring can offer? 5 ways to perfect your virtual mentoring program.

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Out of office: 8 pros and cons of being a fully remote company

Insperity

If your product or service is knowledge-based, consider: What do you use your office for? Without a physical location filtering out otherwise qualified applicants from your talent search, you will enjoy a bigger and more diverse applicant pool when hiring as a fully remote company. How often are you there?

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How to Cultivate a Creative Company Culture

6Q

This will help you find and retain talent. Hire diverse employees . Collaboration can create some of the most innovative and groundbreaking ideas, so it should be a priority to create a collaborative environment through diverse hiring practices. This way, their knowledge base can continue to grow.