Professional Services Outlook 2019: Q&A with Jeanne Urich of Service Performance Insight


Shortages in data scientists and cyber security experts are fueling many of these acquisitions. Leadership could be a factor as well. What metrics are professional services leaders focusing on in 2019? What trends will affect the professional services industry in 2019?

Key takeaways from People Analytics World, London 2018 – Part 1

Littal Shemer

The growing importance of data-driven HR was well reflected in the conference’s attendees, both speakers, exhibitors and delegates. Our metrics should be designed in three different levels: job, team, and business unit. Consider data security and ethics.

Check your Blind Spots, Avoiding Unconscious Bias with Technology