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What is an intranet? The definitive explanation

ThoughtFarmer

It’s what an intranet definition is in simple, everyday language. Driven mainly by the pandemic, workplaces are discovering intranet software isn't just nice to have, but rather an essential platform for connecting employees in the hybrid workplace. How to you define an intranet from other related tools?

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

Organizational learning is a broad topic; it can cover areas such as product-market fit, your ideal client, or product development. There are three key results to organizational learning: Knowledge creation – Recognizing new insights into the organization. Your customers are leaving because your product is not easy to use.

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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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Here’s How The Collaborative Workplace Is Taking Over The Competitive One

Vantage Circle

And millennials would definitely vouch for that. The Journal For Knowledge Management says that people are more likely to share ideas and plans if they trust their team members. And cloud-based communication tools make it easy to successfully collaborate. A collaborative environment is the future.

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4 Digital Trends That Are Transforming Today’s Workplace

HR Bartender

(Editor’s Note: Today’s post is sponsored by TalentMap , a firm specializing in employee engagement solutions. I don’t believe it’s a surprise to anyone that technology has changed the way we do business. Regardless of the industry you’re in, technology has impacted who does the work, the methods we use to work, and how fast we work.

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Using Personalization to Activate Learners

Silkroad

Coaching and mentoring – Developing managers and leaders through one-on-one sessions can be an effective way to build a succession or replacement plan. It can also help the organization’s knowledge management efforts. Mobile learning can be used during onboarding as well as in sales product training.