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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. Recognize Employees. Source: ContactBabel.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. Recognize Employees. Source: ContactBabel.

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Conducting an HR Audit – Review, Identify, Improve

CCI Consulting

Essentially, HR audits are an efficient tool used to improve processes like recruitment, retention, onboarding, training, salary and compensation, payroll, performance management, and many more common practices within an HR department. The word “audit” generally elicits the idea that an aspect of the operation is doing something wrong.

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5 HR retail challenges and solutions for 2022

Homebase

Unlike in other industries, the high turnover in retail means you don’t get as much return on investment (ROI) from recruiting, onboarding, and training new employees, and a limited and inexperienced workforce makes bringing new hires on board an even bigger challenge. Learn more. So let’s explore how to do just that.

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How to Find and Keep Good Employees in a Tight Market

HR Counselor's Corner

Our team has heard from countless clients across multiple industries and regions that are struggling to find the employees they need. In light of The Great Resignation and the ever-increasing challenge of attracting the right candidates for your jobs, we recommend employers take a creative approach to recruiting.

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Top 5 HR Challenges to Overcome in 2022

Empuls

Companies are struggling to implement new models for the future of work and determine the right balance between onsite and remote work for their employees. Are your employees ready to come back to the office? In recent months, some companies in the USA are insisting that their employees come back to the office.

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Cost of Replacing Employees In Business

Payactiv

When measured in monetary terms, the direct costs of replacing an employee can range from one-half to twice their annual salary. Equally devastating are the effects on employee morale, customer relationships, and brand equity in the marketplace. High Employee Turnover Costs Money. The Average Cost of Replacing an Employee.