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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. It’s the wrong question!

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work practices, management behaviors, reward systems and flexibility are all likely affected by any plans you put into place. For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. Others may have more relaxed policies.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas. Zhenshen, China.

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. It’s the wrong question!

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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How to Reduce Wasted Admin Time and Become a More Efficient Company

The Bot Platform

He was talking about knowledge management. Yet the difficulty in finding and then tapping into this knowledge quickly and easily can waste hours out of an employee’s working week. Sophisticated software can often streamline company processes and alleviate workloads for time-strapped staff.

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The Hybrid Workplace: What it is, why it matters, and how to implement it in your workplace

ThoughtFarmer

Organizations offering a combination of in-person and remote employees will also have a larger talent pool to work with, as they will no longer be confined to hiring employees in specific geographical regions. . For example, consider a scenario where one employee is unable to attend an in-person meeting. Communicate your plan.