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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Understanding the Role of a Helpdesk Support Team Before diving into the process of building an effective helpdesk support department, it’s essential to understand the key responsibilities and functions of such a team. Encourage team members to pursue industry certifications to further validate their skills.

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24 Unique Outdoor Team Building Activities To Build And Promote Teamwork

Empuls

Team building is essential to fostering a positive and productive work environment. One effective way to strengthen the bonds among team members and improve collaboration is through outdoor team-building activities.  These activities promote healthy competition and team cooperation.

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M&A Friday! This Week’s HR Deals

Advos

System One Acquires Multimedia Staffing Firm TeamPeople. Birkman Launches the First Birkman at Work Interactive Workshop Toolkit for Team Building Sessions. Mercer Advisors Acquires Ray Mignone & Associates. Alera Group Acquires Zinn Insurance. Construction Labor Contractors, LLC Acquires Trade Solutions, Inc.

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What Are Employee Incentives?

Intoo USA

Recognition programs Implement a system to publicly acknowledge and celebrate employee achievements. Wellness programs Offer gym memberships, fitness classes, wellness workshops, nutritional coaching, or other health-related incentives. Team outings Organize team-building events, outings, or activities to foster camaraderie.

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Remote Work and the Dedicated Team: Nurturing Engagement and Productivity in a Virtual Environment

Hppy

Invest in cloud-based development environments and version control systems. Real-life brand example: GitHub, a popular web-based platform for version control and collaboration, offers tailored features for distributed software development teams, enabling effective code collaboration and project management.

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Managing Full-Time and Contract Employees Side by Side: Creating a Culture of Equity and Fairness

Hppy

IT Specialist: For specific tech issues or the implementation of new systems, IT specialists can be brought on a contractual basis to address those needs without a long-term commitment. The goal is to create a system where all employees feel their contributions are equally valued, and their wellbeing is cared for.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

Professional development and training Call center agents can develop new skills and grow in their roles by offering continuous learning opportunities, workshops, or courses. They offer a variety of training programs and workshops, allowing their employees to develop professional skills and climb the career ladder.