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HR Tech Awards 2025 Winners Announced

Lighthouse

In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more.

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. It’s pretty simple to calculate your organization’s turnover as a percentage.

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How To Craft a Strategic Hiring Plan in 2025

AIHR

Having launched the business in 1999 from a one-bedroom apartment, Salesforce is now a juggernaut boasting best-in-class software for eleven straight years and a team of over 80,000 employees. By tracking these metrics, you can identify weaker areas for improvement to optimize your hiring process. And he should know.

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Human capital management: How to improve employee engagement

Business Management Daily

Human capital management (HCM) is a term that’s been rising in popularity within the technology and everyday HR spaces. Here’s what you need to know about human capital management practices and solutions. HCM technology and practices aim to help you use this data for everyday HR decision-making.

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Headcount Planning: An HR Practitioner’s Guide

AIHR

Headcount planning involves setting hiring targets, creating reskilling and upskilling plans for current employees, decreasing employee turnover, and analyzing worksite occupancy and company-specific objectives and strategies. HR and management can collaborate to make financial decisions based on accurate headcount data and future plans.

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The Compehensive Dictionary of HR Terms To Know [In 2024]

AIHR

Compa ratio Compa ratio , also known as a comparative ratio, is a metric that compares an individual’s or group’s salary to the midpoint of a defined salary range. It includes overtime pay , bonuses, sick leave payments, tips, commissions, and anything else paid in addition to someone’s regular earnings. ” 3. ” 10.

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How To Set Your Recruitment Goals In 2024

AIHR

Recruitment and talent acquisition goals are important for setting the agenda and prioritizing initiatives related to improving HR’s processes for attracting, hiring, and onboarding high-quality candidates. Digital HR : For example, leverage technology to enhance recruitment processes. Use metrics to evaluate your past performance.