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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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20 Best Learning Management Systems of 2020

Vantage Circle

An LMS (Learning Management System), is a medium to train or upskill employees by delivering educational courses, training programs , or learning and development programs. It gives the administrator or the manager access to track, monitor, and assign the materials to the team members. Udemy For Business.

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How Employees Can Maximize Efficiency Through the ESS Portal

Bayzat

Could you access your work information and manage tasks on your own time? With an ESS portal, you can manage your personal information, track your time and leave, review your pay and benefits, and much more, all at your fingertips. Bayzat reports that many UAE employees prefer to manage their leave electronically.

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Essential Skills and Training Tools for Trainers

6Q

Employee training is one of the most important business investments that can set you up for success. For best results, your trainers will need the right tools and skills that drive productivity and ensure the maximum effectiveness of your employee training course. enhancing productivity. Take a look. boosting your bottom line.

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17 Best HR Books You Should Read In 2023

HR Tech Girl

Want to keep expanding your knowledge and wondering which books you and your team should be reading in 2023? Whether you manage people, take a more casual interest in HR, or are an HR professional looking to expand your knowledge base, there are stacks of books you can read to support your interest and learning.

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Talent Management in 5 Steps: Retaining Great Employees

Astron Solutions

It’s disheartening to learn that an employee is choosing to leave your organization. It all starts with solid talent management. In this guide, we’ll give you a rundown of talent management basics so you’re prepared to create your own strategy. Foundations of Talent Management.

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Reduce Churn Using SaaS Customer Training Platform

PSB

However, customer attrition usually decreases once the company optimizes its product, marketing, and user experience. The production company may not have the resources and skills to build proper training and run it. Learning curves. A complicated SaaS product is rarely user-friendly. Inadequate Knowledge.