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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. How can you inspire engagement at your organization?

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. How can you inspire engagement at your organization?

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HR Courses Online: Enhancing Human Resource Skills for Professionals

Heyyy HR!

Want to know the best online courses to learn human resources? These are the most commonly used online HR courses to boost your confidence, increase your skillset, and make you the HR professional in demand. Finding the right HR courses online to prepare for your human resources career can be confusing.

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Retail Turnover Rates In 2021

DailyPay

The following article is another in our series that examines average employee turnover rates by industry. In this article, we hold the retail industry under a microscope to see what might be affecting employee turnover and retention rates, and why employees in this industry are seen coming and going so often. READ THE EBOOK.

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Guide to Hiring Employees in the Bahamas

Recruiters Lineup

If you’re considering hiring employees in the Bahamas, it’s essential to navigate the unique legal, cultural, and business landscape. Understanding Bahamian Employment Laws Understanding Bahamian employment laws is crucial for both employers and employees to ensure a fair and legally compliant work environment.

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Conducting an HR Audit – Review, Identify, Improve

CCI Consulting

Essentially, HR audits are an efficient tool used to improve processes like recruitment, retention, onboarding, training, salary and compensation, payroll, performance management, and many more common practices within an HR department. The word “audit” generally elicits the idea that an aspect of the operation is doing something wrong.

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Guide to Hiring Employees in Botswana

Recruiters Lineup

This guide aims to provide an overview of the essential steps and considerations when hiring employees in Botswana. Employment Contracts: Botswana’s employment regulations emphasize the importance of formal employment contracts between employers and employees.