A primary reason why I've started an external blog is to share and elicit insights about how organizations are using social software to improve the way they work. I do that by telling stories with morals MORE

The next time your management complains that your management training budget is too high, perhaps you can show them this New York Times article : The Lockheed Martin Corporation, the military contractor, has agreed to pay a former employee $2.5 million, more than any person has received in the settlement of a racial discrimination case filed by the Equal Employment Opportunity Commission, lawyers for the agency said on Wednesday. MORE

I was recently terminated from an employer because they had claimed that I had provided false and inaccurate information on my employment application which I dispute. In particular, there was a question asking if "I had ever been convicted for a crime in which a pardon has not been granted?". The answer to this question is no and that is what I answered. However, I do have an outstanding charge going back from about 6 years ago which still has not been resolved. MORE

70% of total cost of doing business is people cost 80% of the value of a company is not found on the balance sheet Why are people only an expense post on the income statement? Today: Profitable companies see their people as a necessary cost of doing business. Tomorrow: The economy goes in cycles […]. SuccessFactors Research MORE

One of the first things you learn as a trainer is that you have to anchor new knowledge in previous knowledge. That is, for people to understand new concepts and develop new skills, you have to start with what they MORE

I was just checking my Yahoo! mail where I saw an email highlighting a really cool piece of research recently done in the UK, studying how the Google generation (people born after 1993) go about getting information. The study, information behaviour of the researcher of the future, was commissioned by the British Library. Guess what […]. Uncategorized Analysts MORE

Every so often I run across a historic quote that reminds me how little we've advanced. Here's a good one I just found, from Jakob Nielsen back in 2000. Special thanks to Kishore Balakrishnan for pointing me to this gem MORE