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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%. High attrition rates have long plagued the call center industry.

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Why employee retention is important in the construction industry

Homebase

That’s why employee retention is important, especially in the construction industry. As of 2021 , the construction industry had an average turnover rate of 68%—higher than most other industries, where the average hovers between 30-40%. What is employee turnover? Employee turnover is when workers leave the business they work for.

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Employee Turnover Rate: How to Calculate it (& Tips for Improvement)

Semos Cloud

Employee Turnover Rate: How to Calculate it (& Tips for Improvement) . Employee turnover is costing companies money and resources. Find out why your employees quit and how to reduce your turnover rate. Many organizations today struggle with high employee turnover rates. What Is Employee Turnover .

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How Can HR Contribute to Business Growth and Help Envision Future Success?

HR Digest

For years, HR teams have largely been delegated to admin tasks and rote hiring activities, but there are innumerable ways by which HR can contribute to business success. If HR teams fail to understand and respond to such information, it compromises the potential growth of a business.

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25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

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Avoiding Employee Turnover: Long-Term Benefits of a Happy Workforce

6Q

A high employee turnover can impact your company’s overall performance and productivity, as well as its bottom line. A high turnover rate is costly since you’ll have to replace employees who have quit the company. The good news is, you can implement strategies to reduce staff turnover. What is employee turnover?

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Employee wellbeing: How to keep employees happy and healthy 

Achievers

The importance of employee wellbeing Investing in employee wellbeing delivers a multitude of benefits, from higher employee morale and engagement to improved talent retention and recruitment. That’s why building strong interpersonal relationships in the workplace is such an important part of the employee wellness equation.