HR & Change Management: Beyond the Kotter Model

Digital HR Tech

Harvard professor John Kotter developed what is probably the most influential model of change. However, seasoned change management professionals are often dissatisfied with the model. What to do about the shortcomings HR’s role in change management.

June: The 10 best Change Management articles, podcasts, and videos

All about Human Capital

I post the best change management articles, podcasts and videos each month. Because although our discipline is maturing, we need to share our knowledge and experience with each other so change management becomes a must-have in all organisations.

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Around the Bonfyre: Talking Change Management Strategy with EY’s Eric Biegansky

Bonfyre

The disruptive nature of change is now a constant. Ernst & Young (EY), a multinational professional services firm, specializes in managing and advising for these transformations, helping to mitigate risk and maximize adoption of desired change systems, processes, and behaviors. In this installment of Around the Bonfyre, we talked to Biegansky about the future of change management strategy and the skills leaders need to spearhead organizational change.

Tip of the Week: Change Management Practices that Drive Workforce Planning

SuccessFactors

Therefore, in order to be successful, change needs to happen on two levels within an organization. The first is within the HR function itself, […]. Strategic HR Talent Management best practices Business Execution business strategy Change Management SuccessFactors News Workforce Optimization workforce planning Workforce planning is a strategic approach to developing human capital capabilities.

Preparing the Organization and Managing Change

New to HR

The talent management industry will always be responsible for introducing workforce changes, whether it is controversial or universally accepted. With engagement, employee job satisfaction and productivity all at risk when it comes to new developments, the implementation of successful change strategy is of dire importance to the HR function. Organizing change in the multiple levels of the generational workforce. c) New To HR.

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Why a Change Pathfinder is Essential to HR Transformation

Visier

Why is it so difficult to successfully implement change? . This is a haunting question for any HR professional. Any perusal through common literature in the genre of change management will reveal high probabilities of failure – some sources stating that as many as 70% of all attempts at change fail. Adapting to a Changing Landscape. The business conditions that spurred this HR transformation were all-encompassing and dynamic.

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HR’s Role in the Post-Bureaucratic Organization

WorkHuman

WorkHuman 2016 speaker Dr. Gary Hamel, director of the Management Innovation eXchange , is not a fan of bureaucracy (to put it lightly). And I recently had the opportunity to chat with him at HR Tech World , where he delivered a keynote and several breakout sessions. We discussed what a post-bureaucratic organization looks like and how HR can be better facilitators of change platforms as opposed to change programs. Today, you have to crowdsource change.

Rethinking HR: Laser Focus On HR Consumer Experiences

SuccessFactors

At the same time, digitalization represents the biggest change imperative for HR departments, requiring them to redefine themselves to help the business attract the most brilliant talent in the marketplace. In the new digital world, HR needs to move away from the mantra “HR customer satisfaction” towards the broader “HR consumer experiences.” Applying design thinking techniques, we aim to streamline HR services and make them more user-friendly.

Rethinking HR: Laser Focus On HR Consumer Experiences

SuccessFactors

At the same time, digitalization represents the biggest change imperative for HR departments, requiring them to redefine themselves to help the business attract the most brilliant talent in the marketplace. In the new digital world, HR needs to move away from the mantra “HR customer satisfaction” towards the broader “HR consumer experiences.” Applying design thinking techniques, we aim to streamline HR services and make them more user-friendly.

Transition vs. Transform: Using M&A as a catalyst for HR transformation

HR Times

But there’s another, often missed opportunity that could be just as powerful: using M&A as a catalyst to launch the HR function onto a new path. It’s a chance to take advantage of disruptive business and workforce dynamics and transform HR into an organization that creates and delivers sustainable value, even in the face of disruption. HR transformation can quickly become an imperative during M&A. Managing transformative change.

To Usher in the Age of HR, We Need to Start By Tearing It Apart

TLNT: The Business of HR

Editor’s Note: This is the last of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute. But will this also be the Age of HR? The power to make the answer “yes” lies with HR leaders — but exercising that power will be very difficult and likely very painful as well. The way people work is radically changing. HR expertise.

We’re Taking Off! A New Era Of People Analytics

SuccessFactors

The same is true for the HR function: by leveraging people analytics, HR can bring more clarity and support into our volatile, uncertain, complex, and ambiguous (VUCA) world. It allows us to look ahead, to analyze broader patterns and networks outside our field of vision, and to personalize the solutions we provide to truly create value for employees and managers. HR has often been perceived as being “reactive” – solving issues after they arise.

We’re Taking Off! A New Era Of People Analytics

SuccessFactors

The same is true for the HR function: by leveraging people analytics, HR can bring more clarity and support into our volatile, uncertain, complex, and ambiguous (VUCA) world. It allows us to look ahead, to analyze broader patterns and networks outside our field of vision, and to personalize the solutions we provide to truly create value for employees and managers. HR has often been perceived as being “reactive” – solving issues after they arise.

HR Software in 2018: What’s the Scoop?

HR Payroll Systems

Most savvy companies have already implemented an HRIS , but of course the world of HR software is ever-evolving. With a new year on the horizon, we can expect to see some shifting trends in the way that HR software is used and the functionality that’s offered. Virtual reality is making waves in the gaming realm, but we may see it start to creep into HR in 2018. Continuous Performance Management. The post HR Software in 2018: What’s the Scoop?

The Digital CLO Playbook

Degreed

33% of organizations say their top-level managers understand and support digital initiatives. If you’re not working on transforming your L&D and HR function for the digital age, too, then maybe you should. The reality is, the world is changing constantly. Almost 60% of the workforce’s skill sets don’t match changes in their companies’ strategies, goals, markets or business models. Strategy Change Management Digital Transformation Market Research

Study: Core HR is Moving to the Cloud

HRExecutive

In the early days of the Cloud, some predicted that while certain HR functions — talent acquisition, for example — would be well-suited for the medium, security concerns and the desire for customization (especially among large companies) meant that core HR functions would continue to reside in on-premise solutions. “Moving HR to the Cloud is a question of when, not if,” says Dan Staley, a PwC principal who leads the HR technology practice.

Study 55

Prediction: Learning will go to where work happens

Bersin

As organizations struggle with the fundamental challenge of defining and enabling productivity, HR functions such as rewards, performance management, and leadership are facing the need to shift mindsets and approaches. There is increased recognition that people are teaching themselves to do new things to adapt to changes in their personal or working lives. Bersin Learning and Development change management cloud energy HR SaaS workforce analytics

Building A Case For Change: Win Hearts And Minds For Your HR Transformation

SuccessFactors

Some market observers suggest that the HR function will be the first to fully digitise, with more than 40% of global organisations planning to re-evaluate their HR systems strategy by the end of 2016 [3]. When working with customers on HR transformations, there are 3 common pitfalls I see when building a case for change: Framing the case for change too narrowly vs framing around the broader priorities, challenges and drivers of the business.

A ‘Window’ into Transforming GM’s Culture

HRExecutive

What makes her story of particular interest to those of us in HR is the fact that, for a short but very trying period of time (when GM was in the process of navigating through bankruptcy), Barra led the HR function at GM. As head of HR, Colby reports in Road to Power , Barra held a significant amount of power in shaping the company’s future management. Rather than liberating employees, the change left some of them terrified.

Transition vs. Transform: Using M&A as a catalyst for HR transformation

Bersin

But there’s another, often missed opportunity that could be just as powerful: using M&A as a catalyst to launch the HR function onto a new path. It’s a chance to take advantage of disruptive business and workforce dynamics and transform HR into an organization that creates and delivers sustainable value, even in the face of disruption. HR transformation can quickly become an imperative during M&A. Managing transformative change.

We’re Taking Off! A New Era Of People Analytics

SAP Innovation

The same is true for the HR function: by leveraging people analytics, HR can bring more clarity and support into our volatile, uncertain, complex, and ambiguous (VUCA) world. It allows us to look ahead, to analyze broader patterns and networks outside our field of vision, and to personalize the solutions we provide to truly create value for employees and managers. HR has often been perceived as being “reactive” – solving issues after they arise.

How this HR exec built the function from the ground up

HRExecutive

Key HR Challenges: Building an HR function from the ground up for the organization, which had little in the way of HR when McGovern arrived. Key HR Accomplishments: Transitioning a 100% paper-based system to a comprehensive integrated platform. Michelle McGovern.

CHRO 102

HR automation: What to use it for and why

Zoho People

When handled effectively, human resource management can make a positive difference in the way your employees work. HR professionals play a key role in the entire employee journey, from hiring to offboarding. This is one reason why HR automation is becoming more popular than ever.

Employees are a Company’s Prime Real Estate

HRchitect

HRchitect can help companies, of any size, mitigate the amount of tasks an HR department handles throughout the course of any given day whether that’s helping select a new system, project management, implementing a new system, change management, training, etc. A good example of HRchitect’s services which can be used to take things off the HR Department’s plate is Post Go Live support. Written by: Elizabeth Capece.

5 future skills every HR department should have to prepare for the future of work

Huneety

In many organizations, the Covid-19 pandemic has accelerated the transition of Human Resources department admin-focused function into a more strategic role. HR more than ever is now expected to lead organizations through the sea of change. Skill #2: Change management.

Transact or Transform? Take HR to the Strategic

Ceridian

Take HR to the Strategic ,” to gain a better understanding of how cloud technology is transforming the HR function enabling it to drive and validate business outcomes. Join guest speaker Paul Hamerman, Vice President, Forrester Research on Thursday, November 10 at 2 pm ET as he examines how leading organizations are becoming more strategic about HR by leveraging enterprise-grade Human Capital Management (HCM) technology.

5 things CHROs must do in their first 100 days

HRExecutive

It’s the time to prepare the workforce for the future , establish people and HR strategies, gain the confidence of the CEO and HR leadership teams, and secure an in-depth understanding of the organization. It is critical for CHROs to spend their first 100 days focusing on the development of connected strategies for both the organization’s workforce and the HR function. Create a personal brand as a business leader and change-management agent.

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Adopting Continuous Conversations at Newport Group

Reflektive

With 1,500+ employees and 26 offices, Newport needed a performance management strategy that aligned with how the company conducted business and offered employees frequent career and growth conversations. Reflektive : What was performance management like prior to using Reflektive?

Groups 130

Steal this People Analytics Leader Job Description!

Visier

You need the right People Analytics Leader in order to build an effective and strategic people analytics function. In emerging organizations (those just starting their people analytics journey), they may be a manager or sometimes an analyst. It could be Human Resources, Information Technology, HRIT, HR Operations, Talent Management, and even Organization Development–but ideally, in order to produce the most value to the business, they should report to a C-level position.

Why Business Schools Should Add HR to the Curriculum

Cornerstone On Demand

While talent management is a top priority for business executives, only five percent of leaders rate their organization's current HR department as excellent. In order for future CHROs to be strategic arms of organizations, graduates making up the next generation of leaders need to be privy to new thinking in HR (particularly when it comes to how technology is changing talent management). Why is the program focused on both HR and technology?

Building Good Habits Within Teams

Something Different

This morning I read a great piece from the HR Capitalist Kris Dunn on the utility of flash performance reviews. You can read it here (recommended as it’s a fast, thought provoking read), but in summary Dunn posits that automating the feedback process in such a way that managers receive negative consequences for not delivering timely performance messages to their direct reports would force the dialogue process and cause everyone to be more productive.

How Can Healthcare HR Become a More Strategic Partner?

Precheck

How Can Healthcare HR Become a More Strategic Partner? Healthcare organizations are changing and adapting at a startling velocity. COVID-19’s rapid spread accelerated changes that were on the distant horizon at the beginning of the year throughout the U.S.

KPMG Report Highlights HR Challenges of Transformation

HRExecutive

A new survey of 1,200 global HR executives exposes a clear gulf between action and inertia when it comes to making an organization’s digital transformation. KPMG International’s Future of HR global study reveals that HR leaders have conflicting attitudes and approaches to the challenge. But they also highlight a much larger segment of less-confident HR leaders who are demonstrating either a wait-and-see approach to change or doing nothing.

Pivoting Toward High-Impact Business HR

HR Times

The business of HR should be the business. The HR function has been on an evolutionary journey to create and sustain more business value, but the journey is not over. It is time to take Business HR to the next level and transform it into a high-impact organization. In our last post on Business HR, we looked at the three roles that characterize high-impact Business HR. The High-Impact HR Operating Model.

The HR Opportunity for 2021

CCI Consulting

Nobody really believed that turning the calendar page to January 1, 2021 would bring significant and immediate change to the world we found ourselves in for most of last year. Many will say two of HR’s biggest gaps are leveraging HR analytics and improving the overall employee experience.

M&A in Healthcare

HRO Today

Ways to navigate change when two healthcare organizations join forces. The challenge of accountability and ownership impacts every department during M&A, including HR. It’s not uncommon for HR functions to be left out of initial integration discussions. And sometimes we have even seen environments where the two HR departments are advised to not communicate with each other, whether it be for legal reasons or otherwise, says Roberts.

Pivoting Toward High-Impact Business HR

HR Times

The business of HR should be the business. The HR function has been on an evolutionary journey to create and sustain more business value, but the journey is not over. It is time to take Business HR to the next level and transform it into a high-impact organization. In our last post on Business HR, we looked at the three roles that characterize high-impact Business HR. The High-Impact HR Operating Model.