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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Turnover Rate = Number of Separations ÷ Average Number of Employees x 100 Today, modern HR software tools can automatically analyze your company’s turnover trends by month, year, or quarter. Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75

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Automated Cashless Tips for Tipped Employees

Payactiv

Key takeaways: Automated cashless tips provide a secure and efficient way to compensate tipped employees, reducing the risks associated with cash handling. This system offers transparency and simplifies the tip distribution process for both employees and employers. This is just one of many problems with manual tip disbursement systems.

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From Transactional to Transformational: How to Reduce Turnover and Build Lasting Loyalty

Payactiv

And while compensation matters, the deeper issue runs through the very structure of work itself. The fallout touches every part of your business—especially the bottom line: Turnover costs skyrocket with constant hiring, training, and lost productivity. 55% of frontline workers plan to leave their jobs within the next year. The reason?

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

They know there’s always someone hiring, so if they’re not 100% satisfied with their job, they’ll apply elsewhere. Low Compensation The average hourly rate for fast food workers in the US is just $11.95. Quick-service restaurant JAE found a solution from Payactiv to increase employee recruitment and retention.

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Industry Insights Seasonal Hiring

Payactiv

Industry Insights: Seasonal Hiring. Welcome to our brand new resource page for Retail Seasonal Hiring! We built this page with you in mind – use it as a learning tool, reference page, and more! This turnover can’t be boiled down to one thing, but the top two reasons for it are compensation (40%) and benefits (21%).

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Why Every Company Needs an Employee Communication App

Payactiv

Now, mobile technology has made its way into the realm of employee experience. In this article, we’ll explore why you should consider investing in a mobile-friendly digital internal communications tool and what to consider when making your selection. What Are Employee Communication Apps? Improve the Employee Experience.

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How this HR’s Rising Star and ‘numbers person’ innovates in hard-hit hospitality

HRExecutive

Riddle got his start in hospitality in 2013 when he joined Evolution Hospitality as a corporate manager of HR, with a focus on compensation and benefits. In this role, he oversees the HR technology and operations needs of the 1,100 U.S. This new platform puts employees in the driver’s seat.”