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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge. On-the-job training can be very valuable.

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Everything You Need to Know about Call Center Training

PSB

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.

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7 Ways the U.S. OPM Competency Models Can Support Your Workforce Planning

AvilarHR

Office of Personnel Management (OPM) publicly shares its Competency Models. Here’s how the OPM competency models can support your workforce planning. And managing workforce skills and competencies is essential for workforce planning. What are the OPM Competency Models? Fortunately, the U.S.

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Cornerstone vs Edcast

PSB

Cornerstone is a Learning Management System (LMS) that enables you to give your employees a seamless learning and development experience. Create a customized learning and development experience that motivates individuals and accelerates change. Compensation Management. Competency Management.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. Contents What is organizational learning?

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Managers as Coaches: How To Get Started

Achievers

What’s the most important attribute of a good manager? You’d probably say that a manager’s value to the company is based on their ability to elicit the best possible performance from employees. The manager is responsible for motivating their team to achieve their highest potential. Why is a coaching perspective important? .

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Workers are looking – and leaving – for career development

HR Morning

And, while you may think you are offering top-notch learning and development programs, they don’t think you are doing such a great job. And when they don’t see a commitment to helping them gain the skills they need to advance their careers, your employees are open to offers from competitors who are investing in learning and development.