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What is a CPLP Certification?

HR Lineup

It is a certification for training and development practitioners. By nature, it is broad-based, touching on ten different areas of expertise as well as six foundational competencies. CPLP stands for Certified Professional in Learning and Performance. The first step is to know where to find the program offering.

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Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

In this post I will tackle not only the first category but also paint a brief picture of how organizational knowledge was conceptualized before the rise of KM – the precursors of knowledge management. Knowledge Management Precursors. The First Category of Knowledge Management - Leveraging Explicit Knowledge.

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Everything You Need to Know about Call Center Training

PSB

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.

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Must have Qualities of a Good Manager: 10 Important Skills You Need

Engagedly

Good management is key to a thriving team, but it’s not something everyone’s born with. Even the most naturally gifted leaders can improve with the right training and support. That’s why ongoing development is so important—it helps managers stay sharp and adapt to new challenges. So, what exactly makes a good manager?

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. Your learning materials will have to transform in order to be effective.

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Cornerstone vs Edcast

PSB

It was not created as a learning management system but rather as a student information system (SIS). Edcast appears to have the integration of students, professors, and courses into their social network as its primary goal. It provides services in course creation, communication, content management, and various other areas.

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Hey Leaders: Your Employees Work Well from Home. Let Them. (i4cp login required)

i4cp

Failure to embrace a changing work model does not bode well for companies that want to compete and survive in the global marketplace. Remote work exposed some flaws with middle managers especially. Knowledge management needs to be bolstered, no matter what, to enable adaptive work.” risk doing harm to their organizations.