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Balancing Technology and Employee Growth for Greater Organizational Productivity

Synergita

The era we live in today witnesses the intersection of technology, employee development, and organizational productivity. It is imperative for businesses and institutions to strike a balance between technology and employee growth since we live in a digital era.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

The business operating environment has transformed over the past decade with the development of technology. While the amount of time, risk and financial investment in new products used to be relatively large, businesses can now leverage real-time consumer data to constantly evolve existing products and test out entirely new ones.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 3) Utilize Collaboration Tools.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Businesses use various call center platforms to handle customer inquiries, complaints, suggestions, and feedback. It’s useful for in-office settings where all trainees are present.

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. We spent time reflecting on what we had learned from listening to all of the stories about how to spread knowledge.

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2024 Top Trends in Employee Engagement for Internal Communications

PoliteMail

Enhancing Engagement With Innovative Tools and Integrations With the ongoing popularity of remote and hybrid work, traditional methods of internal communication are being challenged (and before you ask—yes, email is still alive and kicking).

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Recruiting Strategies To Hire Top Talent In 2024 in UAE

Bayzat

While this task may seem daunting, technological advancements are transforming the landscape, making the hiring process more efficient and effective. Recruiting strategies for hiring top talent refer to well-planned and targeted approaches organizations use to attract, identify, and secure highly qualified individuals for their job openings.