Knowledge management: Fuel for the social enterprise
NOVEMBER 16, 2018
Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. By making it easier to capture, access, use, and share knowledge throughout the organization, you make room for people and performance to thrive. Lots of knowledge, not a lot of management. Putting knowledge to work.