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4 Ways to Avoid the Dreaded High-Turnover Rate

Achievers

The cost of employee turnover is outrageously high. When a company loses a salaried employee, it can cost anywhere from six to nine months’ worth of the departed employee’s salary to hire a replacement. High turnover is one of the major red flags job seekers look for when considering a new employment opportunity.

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Sunday Reading: Business Etiquette, Work Valuation, and Dual Career Ladders

Something Different

Burt Helm over at Inc recently wrote a detailed profile piece spotlighting a man named Gabriel Bristol that went from being homeless to becoming the CEO of a call center with over 300 employee that will generate over $11 million dollars in revenues in 2014.

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The Foundation of Successful Employees

ATD Human Capital

Without a thoughtful onboarding process, organizations may see decreased productivity, increased turnover, and lost revenue. Organizations with lower turnover rates tend to focus time and resources on structured onboarding programs. The information a new executive needs isn’t the same as what a new call center agent needs.

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These Are The Moving Recruiting Money Shots

TalentCulture

I played Patrick the recruiter in our customer conference general session skit. Okay, maybe not 60 reqs, but I know many talent acquisition teams are carrying heavy job loads because finding and hiring the best people. Department of Labor : Job Openings have increased 28% in 2014, more than any other year since 1999.

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What’s the Deal with the Work Opportunity Tax Credit? (WOTC)

Workology

From the DOL ( click here to access): The WOTC authorization expired on December 31, 2014, placing WOTC in a “hiatus” period again starting on January 1, 2015. 8- 13 regarding requests for certifications submitted to SWAs during the 2014 authorization lapse. Hired one year from leaving service. Unemployed at least 6 months.

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love letters as writing samples, the candidate who spoke Pirate, and other tales of amazing resumes

Ask a Manager

The position I was hiring for was not art-related.) “A female applicant put “Bachelorette Degree” on her resume and when I called her to screen, let her know of, what I had assumed, was a typo. . I contacted him to come in for an interview (this was a part time call center job), but he didn’t answer. ” 24.

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Does Work-from-Home Option Boosts Employee Productivity?

Empxtrack

According to a popular study in 2014, Nicholas Bloom and James Liang, co-founders of a Chinese travel website CTrip experimented with their call center staff by providing them work-from-home option on regular basis. Are employees working from home more productive or it’s a myth? Isn’t this amazing?