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Cafe Classic: Excessively Successful Incentives

Compensation Cafe

Editor's Note: In this Classic cautionary tale, Jim Brennan (using the 2016 Wells Fargo incentive disaster as his beginning "case in point") reminds us of how easily even reward plans designed with the best intentions can misfire. The only thing worse than an incentive that doesn’t work is one that works all too well.

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Stuff Changes

Compensation Cafe

The way things change over time affects almost every compensation situation. She has already surpassed the quota demanded last year.” Performance output objectives valid in prior periods are irrelevant going forward. “Why James (Jim) Brennan is an independent compensation advisor with extensive total rewards experience.

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Cafe Classic: Disengaging from Compensation Schemes

Compensation Cafe

No reinforcement program or incentive plan works forever; but they seem to last forever, lingering on long past the day when their effectiveness expired. Every experienced compensation professional knows it is extremely difficult to disengage from any system seen as a significant part of the total reward “contract” with employees.

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Cafe Classic: Compensation isn't Rocket Science. it's Harder!

Compensation Cafe

Editor's Note: In this Classic post, Jim Brennan shines a light on the challenges of rewards work and the surprising discovery that awaits many compensation pros who choose the field in an effort to escape the squishiness of other HR specialties and immerse themselves in quantitative certainty. Compensation is harder than rocket science.

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Cafe Classic: Don't Blame Incentives

Compensation Cafe

Editor's Note: Incentives are a tool. Incentives are not the cause of bad reinforcement programs, any more than forests should be blamed for the existence of warfare. Because incentives are powerful, they should be designed and implemented with great care. Jim Brennan expounds. It was a hell of a good place to write tickets.”.

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Excessively Successful Incentives

Compensation Cafe

The only thing worse than an incentive that doesn’t work is one that works all too well. Wells Fargo is just the latest company to be ethically embarrassed and financially distressed by a fiasco involving excessively motivational incentives. The moral hazard problem is not industry-specific or even an issue about incentives.

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Two Types of Compensation People

Compensation Cafe

Compensation people seem to come in two types: employee judges and employee advocates. Another group (which I will carelessly label "advocates") prefers to ignore individual performance distinctions and instead would confer identical generous compensation rights to all employees. Or am I seeing things that aren't there, again?