Or is this skill set (interface with customers) a compensable factor at all? . Modify your performance appraisal process to recognize the customer facing role; attitude is just as critical here as know-how and experience. Offer upward opportunities for higher performing employees. Chuck Csizmar CCP is founder and Principal of CMC Compensation Group, providing global compensation consulting services to a wide variety of industries and non-profit organizations. MORE

As companies increasingly break free from the perceived tyranny of traditional yearly employee performance ratings, one of the biggest challenges is figuring how to pay people for their accomplishments. This is the third in a series of blogs on performance management trends and challenges. In my previous blog I wrote about the fallacy that companies are eliminating employee performance ratings. The impact on compensation planning has been palpable. “I’ve MORE

Google is the latest company to come under fire for allegedly paying female employees less than their male counterparts , but the tech giant has refused to disclose compensation information to Department of Labor (DoL) investigators. Gender equity is an issue of incredible focus and debate for employers and lawmakers, particularly when it comes to compensation. Dig deeper by finding out if pay and performance ratings are unbiased for men and women. MORE

Editor's Note: Pay progression may seem like a topic that can and should only interest the true compensation nerds among us, but if this Wall Street Journal article is picking up on a genuine pay growth trend out there we would all be well-advised to push this up to the top of our list for serious attention - if we wish our programs to maintain credibility. Here with some Classic points on this important aspect of pay management is Jim Brennan. MORE

As an HR leader for your organization, you know that employee compensation is not just something you determine when you hire a new team member and then forget about. After all, without fair and enticing compensation, people may start to leave. What is Employee Compensation? MORE

Google is the latest company to come under fire for allegedly paying female employees less than their male counterparts , but the tech giant has refused to disclose compensation information to Department of Labor (DoL) investigators. Gender equity is an issue of incredible focus and debate for employers and lawmakers, particularly when it comes to compensation. Dig deeper by finding out if pay and performance ratings are unbiased for men and women. MORE

Granting the same percentage of a common midpoint or MRP for the same performance is eminently fair. If two peers holding equally valued jobs perform at the exact same performance level for a specific evaluation period, it seems right for them to get the same merit-related cash reward. MORE

Granting the same percentage of a common midpoint or MRP for the same performance is eminently fair. If two peers holding equally valued jobs perform at the exact same performance level for a specific evaluation period, it seems right for them to get the same merit-related cash reward. Makes no sense to say that superior performance is worth more money to a well-paid incumbent than to a lower-paid peer, when logic would argue the opposite. MORE

And, as Margaret O'Hanlon explains, it's also a good time to clean the cobwebs and accumulated dust from your compensation programs. Maybe it's because the lighting in most offices is far from warm, but the impulse doesn't seem to be as common in Compensation departments. Maybe that's why most of the audits that my clients do are part of a planned compensation program redesign. After all, part of the "art" of compensation is making our practices systematic and consistent. MORE

We bring you this Classic primer on some eternal salary management questions, via Jim Brennan. . You don't want folks stuck at the entry compa-ratio forever! James (Jim) Brennan is an independent compensation advisor with extensive total rewards experience in most industries. MORE

This list of HR Key Performance Indicators (KPIs) and metrics contains certainly enough to help you fuel your HR dashboard for the next few months if not longer. Performance #8. Supervision rate: the number of employees that a manager has to supervise. It provides an idea of the breadth of responsibility of a manager. #3 Number of Days to Fill Key Positions: the time lapse between the departure of a manager and the arrival of a replacement. MORE

New employee onboarding is the process of getting new hires adjusted to the social and performance aspects of their new jobs quickly and smoothly. In Fortune 500 companies, it has been estimated that 500,000 new managers transition into new roles or companies each year. Managers begin new jobs every 2 to 4 years on average. Managing people in today’s working environment requires agility, accuracy and visibility. Compas ATS. Paycor Perform. MORE

After many years in the compensation profession, I remain completely befuddled at the idiotic policies still blindly followed as “best practices” when they are merely popular mistakes continually repeated by a majority. For example: if you increase your grade midpoints 3% every year while the average employee gets a 4% pay increase, the average worker's Compa-Ratio will only improve one percent per year. MORE

For instance, I had a client who was the founding HR manager of a new food processing business. Examples include survey results, skill sets, LOS in current jobs, compa-ratios and more that will provide insights into how ready employees (and HR) will be to evolve to achieve your goal. Margaret O'Hanlon, CCP brings deep expertise to discussions on employee pay, performance management, career development and communications at the Café. MORE

An applicant tracking system (ATS) manages the recruiting process by collecting and organizing applicant information. ATSs can be implemented either as a standalone solution or as part of an integrated HR management suite. Manage candidates within a custom workflow. Enable communication between the hiring manager and candidate. ADP Workforce Now is a human capital management solution for companies with more than 50 employees. Compas for Staffing. MORE

Gender equity is an issue of incredible focus and debate for employers and lawmakers, particularly when it comes to compensation. Establishing an equitable pay policy is an important step forward, but the gender pay gap is more than a compensation issue. Revisiting the Manager Divide. This directly drives the gender wage gap as managers earn on average two times the salary of non-managers. This year’s International Women’s Day theme is #PressForProgress. MORE

New employee onboarding is the process of getting new hires adjusted to the social and performance aspects of their new jobs quickly and smoothly. In Fortune 500 companies, it has been estimated that 500,000 new managers transition into new roles or companies each year. Managers begin new jobs every 2 to 4 years on average. Managing people in today’s working environment requires agility, accuracy and visibility. Compas ATS. Paycor Perform. MORE