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Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. Asking Opens the Door to Knowledge.

The Hallways of Learning

Conversation Matters

A number of years ago I wrote an article, “The Hallways of Learning” published in Organizational Dynamics , in which I suggested that we might look at the creative, open ended conversations we have in the hallways of our organizations as a metaphor for the kind of conversations we need in the many organizational meetings we hold each day. The group was in temporary quarters while waiting to move into a new building. Cognitive Diversity.

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The Complexity of Transferring Lessons Learned from Projects

Conversation Matters

The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. But unfortunately too many attempts at lessons learned don’t work. The meeting is a conversation.

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. One of the early attempts was made by the World Bank, who video-taped (this was very early when it really was tape) interviews with experts from around the world, for example, a very experienced road construction engineer in Pakistan or a long-time education expert in Brazil. Most of the conversation over lunch is between she and Fred.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. . K&S is based in the Netherlands with sister organizations in four other countries, Belgium, South Africa, India, and Germany. K&S is managed by Collective Sensemaking. Insure cognitive diversity ( Page).

A Wiki for Generals

Conversation Matters

Previously I wrote about the process and benefits of having Soldiers update doctrine through the Army’s new wiki. Eventually there will be 230 manuals up on the wiki. These manuals contain the fundamental approach and language of the profession – the Army’s enduring principles. Here are a few examples of the kind of knowledge in those 100 manuals. While command is a personal function, control involves the entire force.

How to Tackle the Engagement Crisis in a Remote Workforce?


But today, expanding internet connectivity and the rise of knowledge-based economies is enabling organizations to hire skilled workers across geographical boundaries of states and even countries. Remote working is not a trend anymore, it is fast becoming the norm. The Lure for Remote Working. From improved productivity to reduced overheads, the benefits of a remote workforce are plenty. Learning and Development Needs of the Remote Workforce.

Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

It’s not outrageous to imagine him as the next Ulrich.". #1 1 global online influencer in talent management. #6 Stop Checking the Box. The HR Capitalist. 5 Things Every HR Pro Can Learn From Riley Cooper and the Eagles. Employee Engagement Strategy: What’s Your Story? Social Advantage (Management 2.0 The New (Social) HR. Knowledge Infusion Centre of Excellence. Gamification - thats the name of the game HR.

iCIMS 55

The Essential Guide to Business Performance Management


Employees want their work and performance to be managed. That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. But it's worth it — the managers who nail business performance management are better at engaging, evaluating, and handling their teams.