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The Hallways of Learning

Conversation Matters

The article was read by some members of a research group at the National Institute for Working Life (Arbetslivsinstitutet) in Stockholm, Sweden and they saw the ideas as a way to enhance their own collective learning. The responses I got about others’ projects were vague.

The Complexity of Transferring Lessons Learned from Projects

Conversation Matters

The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. But unfortunately too many attempts at lessons learned don’t work. The meeting is a conversation.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. One of the early attempts was made by the World Bank, who video-taped (this was very early when it really was tape) interviews with experts from around the world, for example, a very experienced road construction engineer in Pakistan or a long-time education expert in Brazil. Most of the conversation over lunch is between she and Fred.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. . taking care of the whole.

A Wiki for Generals

Conversation Matters

Previously I wrote about the process and benefits of having Soldiers update doctrine through the Army’s new wiki. Eventually there will be 230 manuals up on the wiki. These manuals contain the fundamental approach and language of the profession – the Army’s enduring principles. Here are a few examples of the kind of knowledge in those 100 manuals. While command is a personal function, control involves the entire force.

Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

Sometimes the findings offend a high level official so the study never sees the light of day. Other times the client who asked for the study just isn’t in a position to do anything about the findings. All of the conversations are a part of the change.

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The Essential Guide to Business Performance Management


Employees want their work and performance to be managed. That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. But it's worth it — the managers who nail business performance management are better at engaging, evaluating, and handling their teams.

Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

It’s not outrageous to imagine him as the next Ulrich.". #1 1 global online influencer in talent management. #6 Stop Checking the Box. The HR Capitalist. 5 Things Every HR Pro Can Learn From Riley Cooper and the Eagles. The New (Social) HR.

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