Take It Personel-ly
DECEMBER 26, 2021
As a small business owner, you very well understand the significance of customer service. Customer service is a key result area (KRA) that requires constant attention and innovation. Besides, the mathematics of customer service and customer experience is quite simple. The better customer service you deliver the better will be the prospects of business growth. […].
Cisive
DECEMBER 26, 2021
2020 was an unprecedented year reminding us how rapidly change can affect the workplace. 2021 has proven to be just as challenging for employers. On the employment background screening front, employers must ensure these changes are reflected in their screening policies. Having an updated company policy in place gives clarity to a background check and protects your company from potential liability around the use of background screening information.
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6Q
DECEMBER 26, 2021
The business world is rapidly evolving. People have different mindsets and expectations. Internal communications become essential because there is an urgent need to increase collaboration and transparency for better understanding. What is internal communication? Let’s look at a simple example – a family of five. A mother wants to prepare dinner and calls home to tell her daughter to take the ingredients from the fridge.
Darwinbox
DECEMBER 26, 2021
Imagine you are filled with ideas, but not able to convey them. What good are those ideas then? To be able to communicate is to be able to transform those ideas into actions. Communication of any form at the workplace is key to success personally as well as professionally.
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In today’s dynamic work landscape, where the lines between personal and professional life blur, understanding the intricate interplay between social determinants of health (SDoH) and emotional wellbeing is paramount. Employers must acknowledge that the whole person comes to work and every aspect of a person’s personal and professional life, especially their mental health, comes with them.
HR C-Suite
DECEMBER 26, 2021
Virtual meetings have grown in popularity due to the increasing number of companies that allow a work-from-home setup. Plus, they are a great way of connecting with your colleagues while staying in the comfort of your home. The only caveat is that virtual meetings tend to be rigid and non-interactive. That's because you can't manage […].
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Forbes Leadership Strategy
DECEMBER 26, 2021
In a society that seems to cater to the loudest people in the room, even the most introverted individuals can achieve confidence if they tap into their introverted needs, according to Michaela Chung, creator of Introvert Spring.
Ask a Manager
DECEMBER 26, 2021
This post, update: should I lay off myself instead of my team? , was originally published by Alison Green on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer asking if they should lay themself off instead of their team ?
Forbes Leadership Strategy
DECEMBER 26, 2021
Today we pick up from last week’s first five predictions and trends for 2022. These are all focused on customer service and customer experience (CX).
PandoLogic
DECEMBER 26, 2021
As we head into the new year it’s important to recognize that recruiting is quickly changing. Remote and hybrid workplaces exploded during and after the pandemic, policies are always evolving, and the employer/employee dynamic is quickly becoming something entirely new. Finding employees using traditional methods is now producing mixed results — and it’s fallen to HR teams to determine how to find talent.
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The pressure is on to create a positive onboarding experience. Plus, a sub-par onboarding process can domino into other concerns such as low performance, burnout (for you and new hires), and retention challenges. Our 2024 State of HR report will give you a realistic picture of the HR landscape and tips to onboarding effectively in the year to come.
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Forbes Leadership Strategy
DECEMBER 26, 2021
This year, about two of every three customers will return at least one gift. Most of these gifts are trashed or incinerated. They don't have to be.
Hiring Plug
DECEMBER 26, 2021
Workplace culture has always been a significant factor in recruiting, retaining employees, and overall company success, it is now more than ever the key to a successful recovery and business survival.
Forbes Leadership Strategy
DECEMBER 26, 2021
Once you clearly define your career goals, you can develop a plan to attain them. Here are five key strategies to get you started.
Forbes Leadership Strategy
DECEMBER 26, 2021
As a leader, the new year is your chance to reset in order to do things better than you did last year.
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Discover how Color's comprehensive care solution is revolutionizing cancer screening adherence and knowledge. Through an in-depth case study, Color's unique approach to comprehensive cancer care has shown significant benefits in increasing screening rates and enhancing patient knowledge. Participants reported a 2-3x increase in adherence to screening guidelines over just 8 weeks, with 84% of participants increasing their familiarity with timing and frequency of cancer screening.
Forbes Leadership Strategy
DECEMBER 26, 2021
Here is a checklist of deal point items to consider in your agreements with high-paying clients.
Forbes Leadership Strategy
DECEMBER 26, 2021
Being treated unfairly, hurts. Fair deals feel good - for all.
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