INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics
SEPTEMBER 10, 2017
In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. It took until 1977 to work out and test the system. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. Therefore in most cases, retention is a very valuable metric.