Achievers
NOVEMBER 15, 2018
Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. Source: ContactBabel. Shorten ASA times.
Achievers
NOVEMBER 15, 2018
Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. Source: ContactBabel. Shorten ASA times.
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Payactiv
MARCH 24, 2022
What should companies be doing to compete for hourly workers in today’s competitive market? Sabina Bhatia, Payactiv’s Chief Customer Officer, speaks with Linda Nazareth about why access to earned wages can ease employee financial stress. Watch the full interview above or listen to the full interview below.
Workday
SEPTEMBER 11, 2020
and an increased demand for services—like the pivot to online learning and new programming to meet the needs of today’s virtual workforce—in response to the impacts of the coronavirus. But with so much change, some good may come as we come together. Accelerated funding for our nonprofit partners.
DailyPay
MAY 19, 2021
Consider these factors: Time spent on filling the vacant position Productivity lost from the unhappy employee before he or she leaves The cost of hiring a new employee including the recruiting, interviewing, and screening Orientation, training, and employee onboarding Bringing an employee up to speed. The median worker will quit after only 1.9
Empuls
SEPTEMBER 25, 2023
Minimum wage updates The conversation about the minimum wage is not new, but the importance of keeping updated with changes to the minimum wage laws cannot be overstated. Jurisdictions across the globe are continuously revising minimum wage standards to ensure workers can earn a livable income. Changes in labor laws 1.
ComplianceHR
AUGUST 30, 2017
Department of Labor’s Wage & Hour Division withdrew its 2015 guidance on independent contracting which had concluded that “most workers are employees.” Pays contractors by the hour or a salary, rather than by the job. On June 7, 2017 the U.S. Good news, but we may have been cheering DOL’s decision a bit prematurely.
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