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Performance Appraisal: The Ultimate Guide

Analytics in HR

Performance appraisals are a platform to provide feedback, offer a formal moment in time to evaluate job performance, and help distribute raises and bonuses among employees. “Another reason performance appraisals feel so stressful is because they may be explicitly linked to pay increases and other incentives.

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7 Ways to Keep Call Center Employees Engaged

Achievers

One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. When a contact center is plagued by 90-day turnover issues, it automatically decreases the average agent competency in an organization. Shorten ASA times.

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7 Ways to Keep Call Center Employees Engaged

Achievers

One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. When a contact center is plagued by 90-day turnover issues, it automatically decreases the average agent competency in an organization. Shorten ASA times.

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2018 Compensation Budgeting Forecast Part 3: Trends in Non-Profit Compensation

Astron Solutions

But this mindset has changed in the past few years, and will continue to change into 2018. Who do you compete with for talent? Nonprofits aren’t only competing with other nonprofits, so consider all of your competitors for talent in your compensation strategy. Trend #1: Strategic Planning.

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5 Simple Ways to Assess Company Culture

Achievers

If your goal is to recruit people who are innovative, competent and dedicated to your mission, then it’s crucial to earn their loyalty and respect in the hiring and onboarding process. Look at Incentive Programs (Or Lack There-Of). Evaluate the Onboarding Process. Instead, make this aspect of the company culture more personal.

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Unlimited PTO: The Pros, the Cons, and the Reality

Intoo USA

We all know that when it comes to sourcing and recruiting top talent, it’s tough to compete in today’s job market. It’s true that more and more businesses are utilizing this incentive, but will unlimited PTO become as ubiquitous a benefit as healthcare coverage? Today’s workforce is looking for incentives that go beyond compensation.

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Unlimited PTO: The Pros, the Cons, and the Reality

Intoo USA

We all know that when it comes to sourcing and recruiting top talent, it’s tough to compete in today’s job market. It’s true that more and more businesses are utilizing this incentive, but will unlimited PTO become as ubiquitous a benefit as healthcare coverage? Today’s workforce is looking for incentives that go beyond compensation.