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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. And that is not even mentioning at all the “non-work” interactions I have with Alexa—including getting the weather forecast, playing music and reading the news headlines of the day.

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Balancing Technology and Employee Growth for Greater Organizational Productivity

Synergita

The era we live in today witnesses the intersection of technology, employee development, and organizational productivity. It is imperative for businesses and institutions to strike a balance between technology and employee growth since we live in a digital era.

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Everything You Need to Know about Call Center Training

PSB

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.

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Assessing Values in Online Technology Part 4

HR Examiner

Today, in part three of our series we’ll look at the types of assessment, trends and observations, tips for buyers, and tips for sellers. Assessing Values in Online Technology. Ten Things We Learned. In part three we looked at the types of assessments, trends and observations, tips for buyers, and tips for sellers.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Advertisement What we are seeing is that developing an effective, safe and productive approach to hybrid work takes planning and work across the enterprise. Advertisement What we are seeing is that developing an effective, safe and productive approach to hybrid work takes planning and work across the enterprise.

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How to capture institutional knowledge

Insperity

When your employees stay in the same role for extended periods, they accrue institutional knowledge – or information and understanding about the systems, relationships and tactics that make your company run optimally. That is, unless you have a system for regularly capturing institutional knowledge. Everyone is busy.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

The business operating environment has transformed over the past decade with the development of technology. This drastic increase in the pace of business is pushing organizations to revamp their product and service management and development processes. The cost and risk to experiment has substantially decreased. Sounds great, right?