Remove diversity-and-equality
article thumbnail

Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. For example, the United Nations meeting hall is designed in concentric circles to provide a visual representation of what the UN stands for – unity among nations. Connection before Content.

article thumbnail

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. Let’s turn to a real life example.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Wiki for Generals

Conversation Matters

Here are a few examples of the kind of knowledge in those 100 manuals. The Army has a many great examples of Generals participating in knowledge management activities, like Major General Michael Oates holding open chats with the troops, and Admiral Stavridis who blogs regularly and participates on Facebook.

article thumbnail

Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

article thumbnail

Victor Bilgen On How We Need To Adjust To The Future Of Work

Thrive Global

We reached out to successful leaders and thought leaders across all industries to glean their insights and predictions about how to create a future that works. As a part of our interview series called “How Employers and Employees are Reworking Work Together,” we had the pleasure to interview Victor Bilgen. So, I had to change paths.

article thumbnail

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. . K&S is managed by Collective Sensemaking.

Groups 88
article thumbnail

The Hallways of Learning

Conversation Matters

Our hallway conversations have several useful attributes; they remove some of the sense of hierarchy making participants in the conversation more equal; they invite multiple perspectives because anyone who wanders by is invited in; and likewise, people are free to move on if they find the conversation uninteresting.