The article was read by some members of a research group at the National Institute for Working Life (Arbetslivsinstitutet) in Stockholm, Sweden and they saw the ideas as a way to enhance their own collective learning. Following are the questions and the general response I got to each: 1. MORE

Transferring lessons from one project to another seems like it ought to be a simple task. The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. Peer assist is a team-to-team exchange. MORE

Here are a few examples of the kind of knowledge in those 100 manuals. The Army's operational concept is full spectrum operations: Army forces combine offensive, defensive, and stability or civil support operations simultaneously as part of an interdependent joint force to seize, retain, and exploit the initiative, accepting prudent risk to create opportunities to achieve decisive results. It is fundamental to directing operations. MORE

Other times the client who asked for the study just isn’t in a position to do anything about the findings. Participatory Action Research is a way to conduct an organizational study that has a very different outcome, that is, change starts to happen while the study is still being conducted. MORE

Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. . MORE

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In this post I propose a third task for knowledge managers, helping organizations improve knowledge worker productivity. MORE

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. One of the early attempts was made by the World Bank, who video-taped (this was very early when it really was tape) interviews with experts from around the world, for example, a very experienced road construction engineer in Pakistan or a long-time education expert in Brazil. Let’s turn to a real life example. MORE