INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics
SEPTEMBER 10, 2017
In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Only by showing them how to evaluate improvements in staffing, compensation, development, and retention in terms of cost reduction, process times, quantity produced, quality of the outcomes and reactions of the company’s management and employees did they begin to come around. Lots of talk today about predictive analytics. I’m a self-professed math geek.