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Top 15 Knowledge Management Software in 2023

HR Lineup

Knowledge management is a critical component of modern business operations. To achieve this, companies often rely on knowledge management software to streamline the process. In this article, we’ll explore the top knowledge management software solutions for 2023.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. Well-Defined Processes and Workflows A well-defined set of processes and workflows is essential for streamlining the helpdesk support operations.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. The meeting made use of the collective knowledge and analytic capabilities of the KM professionals.

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Document360

HR Lineup

Document360 is a comprehensive knowledge management software designed to empower organizations with a robust platform for creating, organizing, and sharing knowledge seamlessly. Feedback Mechanisms: Encourage collaboration and improvement by enabling users to provide feedback on knowledge articles.

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Helpjuice

HR Lineup

Helpjuice is a cutting-edge knowledge management software solution designed to empower organizations to efficiently capture, organize, and share their internal knowledge and information. Users can effortlessly create and structure their knowledge base, organizing content into categories, topics, and articles.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Anticipating the demand for new competencies resulting from digitisation requires proactive training initiatives for both employees and managers. Leveraging SaaS HR automation systems, such as EmployeeConnect, can harness employee databases to extract actionable business intelligence through analytics, reports, and dashboards.

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How to be a Good Internal Consultant

Workplace Psychology

Important competencies to be a successful internal consultant (Phillips, Trotter, & Phillips, 2015) include communication skills, feedback skills, problem-solving & analytical skills, and organizational skills. Finally, learn to get along and work well with others and be nice. Written By: Steve Nguyen, Ph.D.