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Knowledge Management in HR: How To Improve Your Hiring Process

Ongig

This includes internal processes like staff management, culture building, performance analysis, employee relations, onboarding, and many more. These are some aspects of knowledge management in HR. Your HR experts need to keep up to date on diversity, equity, and inclusion training, or DEI (more on that in a bit).

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Ten Big Ideas of Knowledge Management

Conversation Matters

Knowledge is created when diverse perspectives are brought together in conversation - when people are able to build on each other’s ideas. The group needs to be large enough to contain diverse views, yet small enough for members to engage each other. Report outs (my least favorite).

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. The meeting was designed around seven “Big Ideas” that URC has incorporated into its spread strategy for knowledge management.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. That support includes convening, cognitive diversity and transparency. Cognitive Diversity.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Against the backdrop of rapidly evolving work dynamics, marked by diverse management styles, business automation, and intricate organisational behaviours, HR finds itself grappling to assert influence within the leadership team. This transforms HR into the architect of the employer brand, promoting it on mobile and social platforms.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. It’s important to assess the volume and complexity of user issues to determine the optimal staffing level.