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5 ways to strengthen your onboarding and boost ‘time-to-productivity’

HRExecutive

An efficient and effective onboarding process is critical for helping employees gain this knowledge and for maintaining workforce productivity, engagement and retention more broadly. Why time-to-productivity matters The risks of rushing employee onboarding —or dragging it out—are greater than many people might imagine.

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Deloitte Insights: Overcoming Pitfalls in Knowledge Management with Performance Enablement Solutions

Rallyware for Human Resources

New technologies and ways of working demand a change in approaches to knowledge management. A recent research report by Deloitte indicates the need for companies to rethink their knowledge creation and sharing strategies to successfully navigate the ever-changing business landscape.

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Knowledge management proves a hot topic in Toronto

ThoughtFarmer

On Friday morning ThoughtFarmer hosted a breakfast & learn session on the topic of knowledge management in the workplace. . The event, held at Stratus Restaurant in Toronto, attracted many industries including legal firms who are quick to seek out knowledge sharing solutions. .

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Balancing Technology and Employee Growth for Greater Organizational Productivity

Synergita

The era we live in today witnesses the intersection of technology, employee development, and organizational productivity. This blog is an attempt to guide managers, team leaders, and CEOs in exploring the interplay of technology and employee development that contributes to organizational productivity.

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10 Customer Onboarding Process Tips To Boost Productivity in 2023

Xoxoday

In SAAS and tech industries, the first impression is the first touch point when the sales demonstration representative (SDR) gets in touch with a lead. Customer onboarding, after a successful sale, ensures your customer knows how to use the product effectively enough to derive maximum value. Why is customer onboarding so crucial?

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 4) Improve Knowledge Sharing.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. This includes specific technical skills, customer service experience, and any industry certifications that may be required.