Remove 10KC Remove Bonuses and Incentives Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. It’s pretty simple to calculate your organization’s turnover as a percentage.

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Improving Employee Retention In IT With Smart HR Management Practices

HR Management

Employee retention, particularly in the fast-paced IT sector, can feel like an uphill battle. High turnover rates are a genuine concern, and keeping your top tech talent is undeniably essential for sustained business success. The IT Employee Retention Puzzle Why does the IT industry experience such high turnover?

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How To Craft a Strategic Hiring Plan in 2025

AIHR

Acquiring the right talent is the most important key to growth,” says Benioff. What’s the key to acquiring the right talent? It’s strategically acquiring talent to fuel growth, innovation, and competitive advantage – and it all begins with a strategic hiring plan. Hiring was – and still is – the most important thing we do.”

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HR Tech Awards 2025 Winners Announced

Lighthouse

In our daily work with talent leaders and solution providers, we run into some incredible technology. According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. Congratulations to the winners!

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A Small Business’s Guide to Hiring Seasonal Employees

Extensis

To help them on that journey, we’re here to explain the ins and outs of seasonal roles and six tips to hire this talent efficiently. Seasonal workers also help organizations experience: Lower levels of burnout : A higher headcount during busy times means employees experience less stress and a more manageable workload.

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4 Questions HR Leaders Need to Ask About Holiday Workers Now

Visier

If you work in HR for a holiday hustle industry, managing staffing shortfalls and linking talent to customer satisfaction are likely at the top of your priority list right now. The key to maintaining teams with a positive focus is having the right mix of experience levels within your groups. So what is the right worker experience mix?

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How Employee Benefits Can Boost Recruiting, Retention, and Reputation

Netchex HR Blog

Recruiting and retention are areas that can be particularly boosted. The Importance of Employee Benefits: Recruiting, Retention, and More Employee benefits are indispensable, even in hourly jobs where they used to be less common. High turnover is a nightmare for HR and productivity.