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Applying Design Thinking for Employee-Driven Solutions

Everwise

The business operating environment has transformed over the past decade with the development of technology. Design thinking is an approach to generating new solutions that specifically meet customer or stakeholder needs. The cost and risk to experiment has substantially decreased. What is design thinking? Sounds great, right?

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Knowledge Management: Benefits and Best Practices

Vantage Circle

As we evolve with time, our knowledge about all the things that we know grows as well. While we enhance our abilities, we should not forget the history behind our advancements, which need systematic management to be documented well. The same is done for organizations as well. What is Knowledge Management?

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How to be a Good Internal Consultant

Workplace Psychology

The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise. project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.).

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9 Best Workforce Analytics Software for 2024

Terryberry

That's where workforce analytics software comes in. Workforce analytics software compiles all of your data in a central location, where you can evaluate and compare a variety of metrics. In this article, we're covering the benefits of workforce analytics and some of the most powerful software options you can choose from.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Businesses use various call center platforms to handle customer inquiries, complaints, suggestions, and feedback. What is call center software? Let’s get started.

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Workers are looking – and leaving – for career development

HR Morning

Surveys show that workers and employers don’t agree on how well organizations are meeting employees’ development expectations. But it’s the ongoing training that’s at the core of talent management —and of retention. Institutional knowledge/Knowledge management. Unused tools. The result?

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.