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Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. Asking Opens the Door to Knowledge.

The Hallways of Learning

Conversation Matters

A number of years ago I wrote an article, “The Hallways of Learning” published in Organizational Dynamics , in which I suggested that we might look at the creative, open ended conversations we have in the hallways of our organizations as a metaphor for the kind of conversations we need in the many organizational meetings we hold each day. This was a group of about 20 researchers and, as the name implies, they studied workplace issues, including, environment, safety, labor, and management.


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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. Ashby’s* law of requisite variety at work! 1993) Knowledge for Action.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Some 90 consultants work with client organizations on strategy, change, workplace learning, leadership, and development. The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Some consultants work at the K&S office, some at client sites, some out of a home office, and most, use a combination of all three. . K&S is managed by Collective Sensemaking.

The Complexity of Transferring Lessons Learned from Projects

Conversation Matters

The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. But unfortunately too many attempts at lessons learned don’t work. The fault, if there is one, is the lack of recognition of the complexity involved in transferring knowledge. The first step in transferring knowledge is for the originating team to figure out what it has learned. The Complexity of Knowledge Transfer.

A Wiki for Generals

Conversation Matters

Here are a few examples of the kind of knowledge in those 100 manuals. In this time of accelerated change any organization’s principles and strategies require constant examination and challenge. But the opposite is true, it is at the policy and strategy level that organizations are in most need of the kind of on-going involvement and engagement that the new social media provide. Tags: Knowledge Management Strategies Change Management

Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

In most situations in which an organization asks or is required to take an in-depth, objective look at an issue, the study report is more likely to be the end rather than the beginning of change. My task was to take a systematic look at the hierarchical review process to accurately describe how it works and more importantly to learn what impact the review process has on the quality of outcomes. It helped us look at our own process.

Study 47

Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

Contact me at. info [at] strategic [dash] hcm [dot] com. Buy my book at Amazon. Buy my book at Amazon UK. 1 global online influencer in talent management. #6 Employee Engagement Strategy: What’s Your Story? Social Advantage (Management 2.0 Knowledge Infusion Centre of Excellence. SuccessFactors Performance and Talent Management Blog. Learn more at [link] I hope you can join me there. at 22:41. Talent management. (75).

iCIMS 55

6 workplace changes we can expect in the 2020s


One of the surprises we’re witnessing at the moment is the increasing value placed upon soft skills, across corporate levels. Management of the employee. From an EX design perspective, Diversity, Equity & Inclusion is top of mind.

How to Tackle the Engagement Crisis in a Remote Workforce?


But today, expanding internet connectivity and the rise of knowledge-based economies is enabling organizations to hire skilled workers across geographical boundaries of states and even countries. One of the key advantages is talent retention, where research reveals that organizations that support a remote workforce strategy have 25% lower employee turnover, according to the 2017 State of Remote Work Report by OWLLabs and TINYPulse.

Here’s How The Collaborative Workplace Is Taking Over The Competitive One

Vantage Circle

The Journal For Knowledge Management says that people are more likely to share ideas and plans if they trust their team members. When employees trust each other, they discuss and arrive at decisions together.This means that encouraging collaboration can bring employees closer and improve workplace communication. When you're in a team, it’s not an individual's responsibility to come up with all the strategies and ideas. project management tools like Basecamp.

The Essential Guide to Business Performance Management


Employees want their work and performance to be managed. That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. But it's worth it — the managers who nail business performance management are better at engaging, evaluating, and handling their teams.