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The Hallways of Learning

Conversation Matters

The article was read by some members of a research group at the National Institute for Working Life (Arbetslivsinstitutet) in Stockholm, Sweden and they saw the ideas as a way to enhance their own collective learning. Cognitive Diversity.

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. Ashby’s* law of requisite variety at work! 1993) Knowledge for Action.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Some 90 consultants work with client organizations on strategy, change, workplace learning, leadership, and development. The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business.

The Complexity of Transferring Lessons Learned from Projects

Conversation Matters

The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. But unfortunately too many attempts at lessons learned don’t work. team's knowledge carrying it to his/her next project.

A Wiki for Generals

Conversation Matters

Here are a few examples of the kind of knowledge in those 100 manuals. In this time of accelerated change any organization’s principles and strategies require constant examination and challenge. But the opposite is true, it is at the policy and strategy level that organizations are in most need of the kind of on-going involvement and engagement that the new social media provide. Tags: Knowledge Management Strategies Change Management

Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

In most situations in which an organization asks or is required to take an in-depth, objective look at an issue, the study report is more likely to be the end rather than the beginning of change. It helped us look at our own process.

Study 63

How to Tackle the Engagement Crisis in a Remote Workforce?


But today, expanding internet connectivity and the rise of knowledge-based economies is enabling organizations to hire skilled workers across geographical boundaries of states and even countries. How can organizations juggle such initiatives across diverse teams and locations?

The Essential Guide to Business Performance Management


Employees want their work and performance to be managed. That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. But it's worth it — the managers who nail business performance management are better at engaging, evaluating, and handling their teams.