INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics
SEPTEMBER 10, 2017
In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Having come from the sales and marketing side I couldn’t accept that a company would support a nonvalue generating unit. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction.