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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. Others may have more relaxed policies. (In

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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more. Advertisement. Information Access and Retrieval.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. In 2008 KM was alive and well at GM.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. For example: ?