INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics

HR Bartender

In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Fitz-enz] I first became involved with HR, then called personnel and training, in 1969. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. Training Effectiveness is also very valuable.

Virtual HR Training Event: HR Metrics and Change Management


In the last few weeks I’ve had the pleasure of visiting Toronto and the Caribbean to speak about metrics, evidence, and leading change. Here’s the schedule: Tuesday, March 6th Metrics: Measuring HR’s Business Value. Session 1: Metrics: Measuring HR’s Business Value. “If Explore examples of balanced scorecards and unique metrics created to align with business objectives, as well as case studies of metrics in action.

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Employee Retention: Tomorrow’s Recruiting Metric


This is evidenced by our recent study on talent acquisition priorities , where half of talent leaders said that they were focused on improving the recruiting process over the coming year. Today I want to talk about first year retention, a measure that I believe is going to continue to grow as a recruiting metric, even though many companies wouldn’t consider it even remotely linked to recruiting as of today. The future of recruiting metrics.

5 Exit Interview Metrics Your Business Should Be Tracking

HSD Metrics

In other words, you’ll want to ask the questions that generate trackable metrics (if for example, you’re assessing the effectiveness of a given manager, you might ask an employee to rate the manager’s performance on a sliding scale of 1 to 10).

The HR Metric You’re Not Measuring (But Should Be)


In fact, Josh Bersin noted in a Forbes editorial that the roots of engagement surveys go all the way back to the late 1800s when Fredrick Taylor studied how people’s attitudes impacted their productivity in the steel industry. It empowers HR to reimagine every aspect of work: the physical environment; how people meet and interact; how managers spend their time; and how companies select, train, engage, and evaluate people.

Digital Transformation of Employee Training and Engagement

Rallyware for Human Resources

If you’ve been in a talent development role for a while you will no doubt have received marketing material for training solutions. There are many niche areas for employee training and engagement from sales techniques to onboarding and training software packages or management skills.

Survey: 93% of Managers Need Training on Coaching Employees


Recognition programs tied to organizational values are perceived to outperform other programs on every metric evaluated. Do managers need training on how to coach employees? published a study on the factors that cause bad days at work. Survey: 93% of Managers Need Training on Coaching Employees Click To Tweet. Performance Management Social Recognition Studies & Reports coaching employee experience feedback training

Applying Employee Performance Metrics towards Retention of Key Employees

AssessTEAM Performance Management

It will have to recruit new people and take them through training – and if it happens on a regular basis, then the process becomes costly. Employee replacement costs a company about one-fifth of what the employee earns, this is according to a recent CAP study. One such measure is the employee performance metrics, which gives constructive feedback on whether an employee is performing below, averagely, or beyond the goals of their defined tasks.

Human Resources KPIs: An In-depth Explanation with Metrics & Examples

Analytics in HR

KPIs are strategic metrics. Only metrics that have a direct link with the organizational strategy can be called KPIs. Human Resources key performance indicators (HR KPIs) are metrics that are used to see how HR is contributing to the rest of the organization. The strategic challenge is to stimulate innovation while reducing your training budget. None of these metrics will directly contribute to reaching the organization’s strategy.

Text Analysis in HR: A Brief Case Study

Analytics in HR

We see new terms related to quantification, digital, and tech: HRIS , KPIs , metrics , SWP , HR system , dashboards , algorithms , etc. discussing metrics, KPIs, and the odd HRIS) for people working in HR roles.

15 HR Analytics Case Studies with Business Impact

Analytics in HR

For this article, I have collected 15 of the best HR analytics case studies I’ve come across in the past two years. Each of these case studies are connected with a concrete business impact. For each case study, I will refer to their original publication.

5 Ways Companies Are Using Virtual Employee Training

Eagle's Flight

Prior to COVID-19, a Deloitte study found that just 1% of a typical work-week was spent on training and development activities. The same study also stated that those companies that prioritize learning were more likely to be first to market, more prepared to meet future demand, better at responding to customer needs, and had greater employee productivity. So, how do you train employees in a world where in-class training is largely not a viable option?

The 5 Key Job Application Metrics You Need to Know


06/16/2017 // By tracy kelly // recruitment metrics. Here are the five job application metrics every recruiter needs to know to help improve the candidate experience. In the 2017 Yello Recruiting Study , 26 percent of recent grads report applying to a job from a mobile device. Train recruiters to use screening questions that accurately evaluate candidates for the position, and coach them to present the unique opportunities your company offers potential employees.

10 Key Customer Engagement Metrics that Every CX Executive should Know


You can measure it by using various customer engagement metrics into consideration. 10 Key Customer Engagement Metrics . Customer Engagement Metrics are crucial indicators of how your business is faring in terms of engagement. Here are the top 10 customer engagement metrics that you should know about. If you are focused on growth, there is no metric that is greater than this as it gives you a good idea of how satisfied your customers are with you.

Five metrics your performance management system should be tracking


Here are the top five metrics your performance management system should help you track. Participation rate of performance reviews and surveys This is one of the most basic metrics you should be measuring through your performance management system. Without tracking this metric, not only will your team struggle to keep up with submissions, but you won’t be able to draw any interesting insights on a company-wide or team scale.

Why Companies Are Massively Integrating Performance Data and Training

Rallyware for Human Resources

The answer lies in the integration of performance and employee training data. The initial purpose of training is to eradicate this very gap. After the employees go through training their performance is measured again. This data shows whether the training has led to the desired results. The data also shows what part(s) of the training may need to be changed or emphasized. In other words, performance data defines your training content and strategy.

Metrics You Should Know – Cost-Per-Hire And Cost-Per-Attrition


As any data-driven recruitment team knows, if you aren’t tracking key hiring metrics then you have little power to improve them. From time-to-hire, to engagement metrics and candidate satisfaction scores, to funnel conversions and drop-off metrics, the data you collect can tell you a lot about the areas of your hiring process in need of some attention. Your cost-of-hire metric is exactly what it sounds like: the total costs you incur to make one hire.

People Analytics Case Study: How HR made customers happy

Analytics in HR

At AIHR we get a lot of requests for case studies to make the analytics process more tangible. In their new book, Predicting Business Success , Scott Mondore and co-authors provided one of the most interesting studies we’ve come across.

How to Demonstrate the Value of Your Training and Development Investment

Eagle's Flight

According to Training magazine's Training Industry Report , individual employees received an average of almost 47 hours of training in 2018. There are many compelling reasons to invest in training and development, including higher engagement and productivity. Investing in training and development can also help to reduce turnover and the costs associated with it. One study found that 51 percent of employees would quit a job that didn’t provide necessary training.

Case Study: Fox Motors Hires 1,400 Employees Through Partnership with Hireology


The dealership group with more than 30 locations has a defined vision for its people strategy: to effectively hire, develop and train staff to provide both a remarkable customer experience and viable career path growth for employees.

Employee Training and Development in 2019 – Overcoming Five Common Workplace T&D Challenges

Visibility Software Recruiting

Employee training and development is the major focus of investment HR professionals in 2019, exceeding even recruiting and compensation changes. Training and development are also a priority for employees — new research shows that opportunities for development are the second most important factor in workplace happiness (after the nature of the work itself). Despite such importance, corporate training and development initiatives face multiple challenges.

Case Study: Kocourek Automotive Cuts Hiring Time to 21 Days with Hireology


Working with Hireology, all Kocourek hiring managers were trained on the recruitment CRM platform, and Hireology customized hiring steps, interview guides, and pre-screen surveys to drive candidate engagement. We pulled together a case study featuring several success metrics from the Hireology and Kocourek Automotive relationship. Read the full case study here to learn more about Kocourek’s hiring challenges and the Hireology solution.

Why Tenure Metrics Matter: The Value Of A Stable Workforce 


Employee tenure is one of the oldest human capital metrics. But research indicates tenure is a valuable metric of workforce stability that can help companies maintain steady performance in a world of accelerating change. The objective nature of tenure historically made it an attractive metric for collective bargaining agreements. And they provide value without incurring costs of recruiting and training new hires. But tenure is not a trivial metric to be ignored.

Measuring the ROI of HR Programs is Critical: Here’s How Patagonia Does It


Patagonia Case Study: On-Site Child Care Check out the data below, emphasis mine on the key data point. Source: 2016 SHRM Benefits Study The use of company child care centers is dropping. In many cases, HR leaders are not trained or equipped to prove the value of certain benefits, like these, and they go on the chopping block any time there are budgetary constraints that affect the offerings companies can deliver. General Benefits Case Study Data Metrics ROI

Get More from Performance Reviews—Use Metrics to Link Pay

Compensation Today

Many workers don’t understand the connection between pay and performance In the Towers Watsons’ Global Workforce Study , less than half of the 32,000 employees polled reported a link between their performance and what they were paid. However, 57 percent do not train managers how to speak with employees about compensation, and 38 percent are not very confident in their managers’ ability to perform this task.” Tess C.

People Analytics: Unlocking the Potential of Your Workforce


People analytics can help to answer if there a correlation between skill-sets and issues, current caseloads and deadlines or management training and engagement. HR hr HR analytics hr data hr metrics human resources people analytics

Employee Training and Development in 2019 – Overcoming Five Common Workplace T&D Challenges

Visibility Software Recruiting

Employee training and development is the major focus of investment HR professionals in 2019, exceeding even recruiting and compensation changes. Training and development are also a priority for employees — new research shows that opportunities for development are the second most important factor in workplace happiness (after the nature of the work itself). Despite such importance, corporate training and development initiatives face multiple challenges.

3 Reasons to Analyze Your Training Programs for Early-Career Professionals

Visier - Talent Acquisition

In order to adapt training programs – and satisfy Gen Z’s hunger to learn quickly and on its terms – L&D leaders should be tapping into learning analytics. Not only will in-depth analysis help you develop better early-career professional training programs, but you may also discover insights that drive better initiatives and outcomes for all your employees, regardless of their age or tenure. Learn from Ongoing Training.

How to Train Managers to Give Great Performance Reviews

Namely - Talent

Constructive Criticism Training No one likes giving or receiving negative feedback. One study found 37 percent of managers feel uncomfortable delivering direct feedback and criticism about their employees’ performance. Train your managers on how to give and frame constructive criticism so everyone comes out on top. One study found that most employees said the most meaningful accolade they had ever received held “no dollar value.”

Employee Training and Development in 2019 – Overcoming Five Common Workplace T&D Challenges

Visibility Software Recruiting

Employee training and development is the major focus of investment HR professionals in 2019, exceeding even recruiting and compensation changes. Training and development are also a priority for employees — new research shows that opportunities for development are the second most important factor in workplace happiness (after the nature of the work itself). Despite such importance, corporate training and development initiatives face multiple challenges.

Topics, Services, and More: Results of Our Training and Development Survey

HR Daily Advisor

In yesterday’s Advisor , we shared the latest data on training and development from our recent survey; today, more results from the study, including detailed responses regarding professional development, popular topics covered in training, and products and services used for training. A total of 976 respondents provided their opinions in the Training and Development Survey, conducted in April 2015. Training Topics. and less training for 3.3%.

10 Smart Strategies to Enhance Employee Experience

HSD Metrics

Increasingly, however, forward-leaning companies recognize the need to track a more comprehensive set of metrics, one which encompasses the totality of interactions workers have with the businesses for which they work.

What? ?Makes? ?For? ?a? ?Great? ?HR? ?Analytics? ?Course?

Analytics Training

Look for the right courses and study to join the industry right from day one. Real World Case Studies Exposure that is practical and real world is perhaps the best exposure HR analytics aspirants can get. appeared first on Analytics Training Blog.

HR Metrics for Business Improvement and Strategy Alignment

Strategic HCM

I’ll also be delivering this programme on HR Metrics for UMI on 6th and 7th December 2010: Measurement is an increasingly topical and important field for all HR practitioners to understand. However, the need is not simply to know the measures and metrics which are most commonly used to support different areas, but to understand which metrics can be used to support different business contexts, HR strategies and other requirements.

How to Implement Diversity & Inclusion Programs That Actually Work

Criteria Corp

Tools like diversity training, grievance procedures, and standardized assessments are all integral to a successful D&I program, but only when used correctly. . Here’s how you can use these tools effectively to promote diversity in the workplace: Diversity Training. Diversity training is a critical part of any successful D&I program, but like pre-employment testing, it depends on how it is used.

Developing a Talent Analytics Function: Build, Buy, or Borrow


These dashes contained a wide array of metrics – everything from time to fill, to phone time, to pipeline funnel metrics. In the Opower case study shared on the HR Open Source network, we see the company’s adoption of talent analytics and the power it has on the credibility and results achieved by the talent acquisition function. HR Recruiting Analytics Measurement Metrics Predictive Analytics Strategy Talent Acquisition Workforce Planning

Everything You Need to Know About Reskilling (Including Some Surprising Stats)


According to Disruption Drives Reskilling and Upskilling , a study we ran last year at Lighthouse Research & Advisory, 81% of learning and business professionals said that technology disruption will drive the need to reskill the workforce, and this is already hitting some segments of the workforce as industry giants like AT&T, Amazon and Walmart have already realized. But what if they realized just what it was costing them to always prioritize recruiting over training?

Continuous assessment: 4 Ways managers can support employee development

AssessTEAM Performance Management

A recent study by Gallup revealed that all employees appreciate some form of feedback from their superiors. The study also established that frequent interaction, at least once per week, improve employee engagement. Employee Assessment employee performance metrics continuous assessment

A Leading manufacturer of Industrial Machinery and Equipment Streamlines Processes and Derives Efficiency with Empxtrack Performance Management


This case study is about the largest manufacturer of vacuum pumps, blowers, compressors and low-pressure technology products in the United States with more than 500 employees. Empxtrack also delivered robust metrics and reporting, which had been virtually non-existent at Busch.

ADP 63

Words matter! If you want more gender diversity in your applicants!

The Tim Sackett Project

New data study released by LinkedIn this week titled “ Language Matters Gender Diversity Report ” has some awesome insight to how the words we use in job descriptions and job postings have a dramatic impact to who actually applies to jobs. all write in a male-dominated voice because that’s how we’ve been trained to write.