Remote Workforce NPS: The Most Important Metric You’re Missing
JANUARY 11, 2017
There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. By the time Reichheld’s book published in 2011 , Apple and JetBlue, innovators that they are, were already using employee Net Promoter Score (eNPS). The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.