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Remote Workforce NPS: The Most Important Metric You’re Missing


There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. By the time Reichheld’s book published in 2011 , Apple and JetBlue, innovators that they are, were already using employee Net Promoter Score (eNPS). The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.

New Tech Tools Key to Improving Engagement

Ultimate Software

The most recent “State of the American Workplace” report found that high engagement levels are directly associated with lower turnover, absenteeism, and even workplace theft, as well as higher productivity, profitability, and sales. in 2011.

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4 Ideas for Building Connection at Work


Loneliness – the opposite of connection – has a clear negative impact on human health and well-being. The idea of strategically helping your employees build connection at work may seem like a nice-to-have.

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10 Years Of The iPhone And L&D Has Some Learning To Do

adults (77%) owning a smartphone, up from 35% in 2011. Instead, it’s the opportunity to do well; to try new things; to improve themselves; to gain greater capability in their professional field – or just within their organisation.

Is Anyone Listening? 4 Reasons Why Email Newsletters are Not Worth It


Since 2011, there has been 13% increase in opens per email with mobile devices, yet email newsletters are not optimized for viewing on mobile. On top of it all, the majority of internal communicators are lacking any kind of meaningful metrics to show the value of their newsletters. A recent study found that only 22% of internal communication and HR professionals were confident in the effectiveness of the metrics they tracked.

Dell ditches the dreaded annual performance review


In 2011, Dell realised the potential their employees could bring to the ongoing success of the company. The company had to adjust compensation packages and employee performances to reflect the new strategy, and all entry level employees were shown training videos, which stipulated the importance of these metrics. And it didn’t look like it was going to get better, no matter how well we performed.”

To be effective, leadership development should change

Bersin with Deloitte

Also, if our leadership development efforts had been so successful and have improved (rather than just changed) over time: Why is the war for talent alive, well, and maybe even more acute than ever? percent of the Fortune 500 in 1955 were still there in 2011.

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How HR Can Impact Business Outcomes 100% of the Time

HR Daily Advisor

Two recent studies ( 2016 and 2017 ) found that the top drivers of 30+ organizations’ outcomes were management, job fit, and senior leadership—with management being the most consistent driver of outcomes. The results from the 2017 study are in Table 1.

Here are the Best States to Start a Small Business


A recent, annual study released by CNBC ranked all 50 states for business competitiveness based on how they scored on over 60 metrics including cost of doing business, cost of living, and quality of life. . Jay Inslee said in 2017 when Washington was named America’s Top State for Business. .

Setting Expectations? Make the Conversation Two-Way

Business2Community Leadership

As Oxford University management researchers Jonathan Trevor and Barry Varcoe explained in a 2017 article on the matter , “Strategically aligned enterprises are made capable by their organizational resources, including people, structures, cultures, and work processes, and by the degree to which they are configured to be strategically valuable.”. If we do this well, what is the result? Establish Firm Metrics for Progress — and Check Them.

Leading in a disruptive world

Bersin with Deloitte

Key takeaway : For CHROs to create impact and effectively represent the voice of the employee, they should understand how to synthesize organizational strategy and key priorities, and then convey the big picture to the workforce with clarity and confidence, as well as a defined plan for action.


What’s the Key to Talent Retention? Human-Centered Approaches, Says SHRM/Globoforce Report

HR Daily Advisor

Continuous peer feedback and recognition, as well as a supportive feedback environment, have the power to help organizations drive employee growth and development,” said Derek Irvine—Vice President of strategy and consulting at Globoforce—in a press release. “As

The Biggest Cost of Doing Business: A Closer Look at Labor Costs


The cost of employee benefits, which can account for up to 30 percent of overall labor costs, are a significant expense as well. percent, the largest increase since 2011. As any company leader knows, the biggest cost of doing business is often labor.

Competency analytics

Analytics in HR

Pret a Manger, a sandwich chain, addresses this simply by allowing the team to choose after 1 week whether a new joiner fits well and should remain with the team. A few metrics (5-10) may be enough. Who wouldn’t want all the competencies in the world?

Foster Your Business With Corporate Social Responsibility

Vantage Circle

Deloitte says “organizations are no longer assessed based only on traditional metrics such as financial performance, or even the quality of their products or services. Moreover, a study shows that only 18 percent of organizations put social responsibility as a top priority, yet 77 percent say it’s “important” Corporate Social Responsibility initiatives benefit both the company as well as the environment (ecological and social) in which they live in.

Social Enterprise vs. Corporate Social Responsibility

Workforce Opportunity Services

Social enterprises can be either for- or non-profit, but one reason the for-profit model is such a force for social change is the double bottom line—meaning these organizations use business metrics to measure the success of their social impact and fiscal performance. Its Water<Less initiative, launched in 2011, works to minimize the amount of water used during the manufacturing process and with this, the company has been able to save more than two billion liters of water to date.

Leading in a disruptive world

HR Times

Key takeaway : For CHROs to create impact and effectively represent the voice of the employee, they should understand how to synthesize organizational strategy and key priorities, and then convey the big picture to the workforce with clarity and confidence, as well as a defined plan for action.

Cyberattacks, Fraud and Getting to the Root of it All


Those numbers represent a 62% increase over 2017, with the level of threats only rising. In fact, the attacks on mobile accounts grew 150% since the start of 2017. Several other companies have experienced these fraudulent cyberattacks as well.

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What Everyone Needs to Know About A.I.

Thrive Global

Of those who have a bank account, almost half did not use it in 2017, preferring to use cash for spending and saving. Accompanying this is a lack of infrastructure and physical resources as well. India is making gains on these metrics, but will continue to be a stretched society.

Tyler, the Creator is in full bloom

Fast Company The Future of Work

” “There’s a lot of ’70s music on this playlist,” I say, sure I can almost hear the warm, retro chords of his Grammy-nominated 2017 album, Flower Boy , somewhere in this mix. What are the metrics to say something is massive or niche?

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