Beyond HR KPIs: Strategic Metrics for Organizational Development

Analytics in HR

In this environment, the main driver for developing their capabilities probably is the workforce ( Gamerschlag & Moeller, 2011 ; Gamerschlag, 2013 ). So, what’s new in the HR metrics field? Second, there is the issue of developing new metrics. Wellness at work).

January 5 Carnival of HR: Reflections, Resolutions, Predictions and Rants

Working Girl

Which is why I''m extremely pleased to present 35 fantastic posts to give 2011 a big HR welcome. well, you know. Hopes, Disgusts and the Best Albums of 2010 by Paul Smith with reflections on 2010, hopes for 2011 and a few musical recommendations. “I Metrics are yesterday.(tracking).

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How to develop an HR Scorecard

Strategic HCM

The need to think about the distinction between these four forms of activity is one of the things I still always emphasise in my HR business partner training as well.) I’m just back from an HR measurement workshop in Barcelona.

Trust and Business Success (and Hay Group International Conference)

Strategic HCM

If you’re a Person Like Me, you’ve got an immediate connection with me, the basis for some rapport, and then anything you then talk about or present, even those wonderful financial metrics coming out of HR, are likely to be more trusted, because you’re more trusted too.

Put Your Performance Data To Work


Modifying existing or create new performance metrics at the employee, work unit, department, division and/or organization level. Various breakouts of these data can be helpful as well.

Symposium Events: Advances in HR Measurements and Analytics

Strategic HCM

Attend this seminar to learn how measures and metrics can be developed in a way that helps to drive the success of your HR strategy, your people and the organisation.

Project Social: Why Should HR Care About Sustainability?

Working Girl

Well, for one thing, sustainability is good business and the purpose of strategic HR is to support the business. But more tangibly, if your company decides to produce a sustainability report - as more and more companies are beginning to do - HR will asked to produce the workforce metrics.

Strategic HR Review: Measuring HR through an HCM scorecard

Strategic HCM

The article includes this quote from Jac Fitz-Enz in a recent conversation with David Creelman which I think explains the point quite well: “When we talk about predictive analytics everyone thinks you need to be doing statistics, but that is not necessarily the case.

Innovating the L&D Business Partner role

Strategic HCM

I suggested this focus on people shifts the conversation in organisations and within the L&D business partnering relationship as well.

Summer HCM newsletter

Strategic HCM

I have also recently presented at the Social Business Forum in Milan and have posted on the additional insights on social capital that I gained at this conference as well. This is the text of my third e-newsletter if you didn’t receive it.

Can a Small to Mid Size Company Like Yours Afford an Applicant Tracking System? How to Sell Your CEO!


Improved reporting capabilities: many organizations are challenged with determining their total spends on vendors, sourcing, and comparing metrics. Includes a Reporting Center that enables users to run ad-hoc reports and save criteria for future use, as well as run industry standard reports, including cost-per-hire, time-to-fill, source effectiveness, and more. Does your desk or office look like this?

New Optimism? – HR Directors Business Summit

Strategic HCM

Attendees, and even more so the speakers, seemed to got themselves to believe that HR is simple – that’s it all about doing easy things well. Well we started off with Lynda Gratton , which generally sets things off well (I do wish she would do less self-promotion though).

Feel Every Beat

True Faith HR

they now have what seemed like a micro Dust Buster to clear out the ears (maybe Dyson has patented this technology as well). Well, you can''t spell hearing without HR. As we continue our metric quest, are we measuring what we purport to measure? For the past few weeks, I have been suffering from a clogged right ear due to the excessive build-up of earwax (perhaps too much information, and I am sure one of the first things you want to read about is earwax).

Remote Workforce NPS: The Most Important Metric You’re Missing


There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. By the time Reichheld’s book published in 2011 , Apple and JetBlue, innovators that they are, were already using employee Net Promoter Score (eNPS). The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.

With David Zinger on Employee Engagement

Strategic HCM

It can be measured – but mainly through pictures and stories, not metrics and analytics. It can probably be a very as well as long as we don’t start believing we can engage someone else. But engagement (and HCM) is more than simply treating people well.

7 Ways to Win the Day

Thrive Global

As a lifestyle and wellness entrepreneur for years, I’ve learned how to align passion purpose and people in many ways to increase results. There is a location right next door with Serv Corp in Buckhead Forest, as well as locations globally. Wellness and Communities.

New Tech Tools Key to Improving Engagement

Ultimate Software

The most recent “State of the American Workplace” report found that high engagement levels are directly associated with lower turnover, absenteeism, and even workplace theft, as well as higher productivity, profitability, and sales. in 2011.

Tools 160

How To Use RQI To Improve Recruiting Team Performance

SAP Innovation

That process of evaluating recruiter performance is much easier when you have a guide to base the metrics off of. Because recruiting performance is more than the metric quality of a hire, but the analytic quality of the recruiter as well.

Data 33

Prepare Your Questions For #HRTechWorld and #HRTechConf

In Full Bloom HR

That’s why I published the original take of this post on 9-12-2011 , just in time for the 2011 HR Technology Conference, and I’ve been doing almost annual updates ever since. How can we keep all the pieces well playing together?

The HR Value Chain: An Essential tool for Adding Value to HR

Analytics in HR

Based on Ployhart and colleagues, 2011. A meta-analysis by Crook and colleagues (2011) took the effects of 66 studies and investigated the impact of human capital on firm performance. HRM activities and processes: Efficiency metrics. HRM outcomes: Effectiveness metrics.

Tools 78

Vague policies + poor HR communication = FMLA disaster

The Employer Handbook

Well, let’s see how that went for her: In December 2010, she emailed HR to ask about whether she would get credit for deals in her pipeline. In January 2011, the plaintiff informed her immediate supervisor that she was pregnant, but got no direction from him on commissions either.

HR Carnival: Feeding vs Obsolescence ~ HR to HR 2.0 and Human.

Strategic HCM

23 HR Most Influential UK Thinker 2011. ► 2011. “Errol, can you please send me the template as well.” HR Challenges 2011 – Survey Results. HCI Top Talent Blog 2011. skip to main | skip to sidebar. Bio-Contact. Consulting. Speaking. Writing.

Survale Platform Hosts Hundreds of CandE Award Participants as it Enters Third Year as CandE Award Research Platform


This includes the annual benchmark research program, where companies can determine their strengths and weaknesses year after year and compare their ratings against other companies big and small across industries, as well as collecting continuous feedback with Survale’s powerful platform.” Survale Platform Hosts Hundreds of CandE Award Participants as it Enters Third Year as CandE Award Research Platform.

Here are the Best States to Start a Small Business


A recent, annual study released by CNBC ranked all 50 states for business competitiveness based on how they scored on over 60 metrics including cost of doing business, cost of living, and quality of life. .

Driving Innovative Business Models through Workforce Planning


This includes both the ability to identify the need for change as well as determining the organization’s capability to change successfully. According to Nunes and Breene (2011) , many businesses face stalls in their business growth, and once they do there is only a 10% chance of ever fully recovering. These include: • Business Performance Metrics. Workforce planning is one of the most critical competencies for an HR organization.

The Head of Talent Role: Challenges and Opportunities for Talent.

Strategic HCM

23 HR Most Influential UK Thinker 2011. As well as dealing with the truth about talent , the need to create value and opportunities for career development , the fourth big challenge for talent managers / heads of talent will probably be their own role. Some are focused primarily on infrastructure for talent and leadership development – processes, systems, and metrics. ► 2011. “Errol, can you please send me the template as well.”

How HR Can Impact Business Outcomes 100% of the Time

HR Daily Advisor

HR leaders need to go beyond slicing and dicing HR data and start demonstrating direct connections to business metrics that matter most to executives—and that’s where these recent studies focused. Ensuring the employees who are hired are well suited for the work required of the role.

How to Use RQI to Improve Recruiting Team Performance


That process of evaluating recruiter performance is much easier when you have a guide to base the metrics off of. Because recruiting performance is more than the metric quality of a hire, but the analytic quality of the recruiter as well.

4 Ideas for Building Connection at Work


Loneliness – the opposite of connection – has a clear negative impact on human health and well-being. The idea of strategically helping your employees build connection at work may seem like a nice-to-have.

ATS 130

10 Top Challenges SEO Professionals Face in Their Career

Career Metis

An SEO professional must be able to juggle between all these different activities, while also monitoring all the different metrics and KPIs accordingly and adjust the strategy in real-time (if necessary). Are you thinking to pursue a career in search engine optimization (SEO) ?

Setting Expectations? Make the Conversation Two-Way

Business2Community Leadership

One survey conducted in 2011 by Fierce Inc reported that over 97 percent of business respondents believed that a lack of alignment would directly impact the outcome of a given project or task. If we do this well, what is the result? Establish Firm Metrics for Progress — and Check Them. You may find that your metrics need to be refined further. If a team member falls short or doesn’t complete their work on time, who is at fault?

Insuring HR’s Success

HRO Today

When the two leaders began their journey at Independence Health Group in 2011, Heffernan says their shared goal was “to energize and create hope for the future of the company.”


Your Smart Goals Aren’t Smart Enough — 3 Ways Your Goals Can Be the SMART-EST


As well, your departmental leaders and line managers can articulate and translate the organizational strategy and goals throughout their work teams, and every employee has an individual performance plan with specific assignments that follow a SMART goal format. August 2011.

Ten years after self-reflection

Thrive Global

After that I applied for an analyst post and then ran after a manager position creating that for myself as well as a Marketing Department for a small business entrepreneur. Together we won three times The Topblog Brazil Awards in the Marketing category, in 2011, 2012 and 2015. I ran into the book Thrive – the third metric to redefining success , by Arianna Huffington, at an airport in one of my countless trips.

The Biggest Cost of Doing Business: A Closer Look at Labor Costs


The cost of employee benefits, which can account for up to 30 percent of overall labor costs, are a significant expense as well. percent, the largest increase since 2011. As any company leader knows, the biggest cost of doing business is often labor.

updates: I feel exploited by employees, coworker keeps butting into conversations, and more

Ask a Manager

So, we are finding alternative metrics to track our progress. A few readers encouraged me to be more so as well. I thought I had waited too long to submit an update, but I saw a recent one from 2011 and thought–why not? It’s a lesson that I feel has really served me well as I’ve moved up the ranks. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past.

10 Years Of The iPhone And L&D Has Some Learning To Do


adults (77%) owning a smartphone, up from 35% in 2011. Instead, it’s the opportunity to do well; to try new things; to improve themselves; to gain greater capability in their professional field – or just within their organisation.

Social Enterprise vs. Corporate Social Responsibility

Workforce Opportunity Services

Social enterprises can be either for- or non-profit, but one reason the for-profit model is such a force for social change is the double bottom line—meaning these organizations use business metrics to measure the success of their social impact and fiscal performance. Its Water<Less initiative, launched in 2011, works to minimize the amount of water used during the manufacturing process and with this, the company has been able to save more than two billion liters of water to date.

What’s the Key to Talent Retention? Human-Centered Approaches, Says SHRM/Globoforce Report

HR Daily Advisor

Continuous peer feedback and recognition, as well as a supportive feedback environment, have the power to help organizations drive employee growth and development,” said Derek Irvine—Vice President of strategy and consulting at Globoforce—in a press release. “As

Competency analytics

Analytics in HR

Pret a Manger, a sandwich chain, addresses this simply by allowing the team to choose after 1 week whether a new joiner fits well and should remain with the team. A few metrics (5-10) may be enough. Who wouldn’t want all the competencies in the world?