HR’s Rising Stars: Leading the AI-first talent strategy at ServiceNow
HRExecutive
JULY 30, 2025
Transforming talent acquisition through AI is at the heart of Sarah Tilley’s work at ServiceNow. Under her leadership, the Fortune 500 company has reimagined how it finds, attracts and evaluates talent by embedding AI-powered tools across the hiring process—without losing sight of the human touch. As senior vice president of global talent management and acquisition, Tilley has led the introduction of AI to help interviewers craft tailored questions and then measure their effectiveness.
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